Front Desk Assistant

6 months ago

Newry, United Kingdom Advanced Chiropractic Ireland Full time

**Job description**:Clinic Assistant / Receptionist / Front Desk Receptionist.**

**Advanced Chiropractic Clinic** - Newry, Co. Down, N.Ireland.

**Salary**:From £9.50 - £10.50 per hour starting salary with increase at satisfactory completion of probation period.

**Additional Pay**:

- Bonus Scheme
- Performance Bonus

**Job Summary**:
We are looking for an enthusiastic person to join our Chiropractic clinic, serving the local community and helping people to get better and healthier You would be part of a young and dynamic total wellness team offering vitalistic care, so lots of room for learning and growth.

The clinic can be fast paced and full of energy so you would need to be able to work at a fast level with the computer whilst still providing a high level of patient interaction, completing all tasks for the day and running the clinic from all front of house aspects. Please note that this role will involve being on your feet for the majority of the shift.

**Benefits include**:

- Full Initial Training over the course of 2 - 3 weeks
- Small and Friendly team
- Pensions Scheme for those eligible
- Free Chiropractic care for you
- Ongoing training, seminars and personal development
- Christmas and Summer Party
- Monetary Bonuses based on performance
- Incentives and competitions in the company
- Free Parking on site

**Job Type** : Part-time

**Responsibilities and duties**:

- Clinic Assistant (CA) Job Description
- Reports to: Chiropractors

**Work Hours**:

- This is done in a shift pattern of **morning shifts 8AM to 11AM** and **afternoon shifts 4PM to 8PM**. Possibility for additional hours outside the clinic opening hours.
- Flexibility is required to occasionally work promotional or marketing events which provides an opportunity to increase earnings

**Purpose**:

- To provide a Clinic support role to the practitioners, whilst coordinating your front of house and desk duties. Please note that this role will involve being on your feet and active for the majority of the shift.
- To provide a high standard, patient focused experience, ensuring diary management, the daily running off the clinic and ensuring various administrative tasks are completed accurately and in a timely manner.

**Tasks**:

- To provide general Clinic Assistant support role in front desk operations to include all aspects of diary management: booking and amending patient appointments, taking patient payment, leasing with client insurance companies, and solving any general patient queries.
- To take responsibility for ensuring the accurate running of everyday tasks within the clinic, to ensure all daily tasks are completed accurately and within a timely manner.
- To provide an excellent patient focused and unique experience.
- To participate in regular training of policies and procedures as well as attending practice meetings at least once per month.
- To provide support to all practitioners and carry out requests as instructed, as well as effectively communicating daily information.
- To attend educational conferences and workshops when required to do so.
- To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

**Scope and level of Responsibility**:

- It is a supportive front desk role in which you should be patient focused, and are responsible for ensuring patients have a smooth and enjoyable experience during their time at the clinic.
- You will support all aspects of the front desk operations of the clinic you are assigned to and are required to carry out any ad-hoc duties as requested.

**Skills, Knowledge and behaviour**:

- To use previous client focused and customer service experience to deliver tasks in a competent, accurate and timely manner.
- You should have the ability to communicate at a high level, be a team player and develop and maintain internal and external relationships.
- To understand and promote a healthy and wellness-based lifestyle, with a high energy approach.
- To be able to read, speak and write fluently in English.

**Benefits include**:

- Full Initial Training over the course of 2 - 3 weeks
- Small and Friendly team
- Pensions Scheme for those eligible
- Free Chiropractic care for you
- Ongoing training, seminars and personal development
- Monetary bonuses based on performance
- Free Parking on site

**Salary**:From £9.50 - £10.50 per hour starting salary with increase at satisfactory completion of probation period.

**Additional Pay**:

- Bonus Scheme
- Performance Bonus

**Job Types**: Full-time, Part-time

**Salary**: £9.50-£10.50 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Newry, BT35 7LS: reliably commute or plan to reloca

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