Clinic Receptionist-maternity Cover 1 Year

2 weeks ago

Newry, United Kingdom Pure Aesthetics Full time

Clinic Receptionist-_Wednesday 9.30-2.30_

At least 5 GCSEs (Maths, English,) C or above or equivalent. Computer skill literacy is required.

Manage patient files, records, ensuring accuracy and confidentiality at all times. Tidy documents, patient files in appropriate filing.

Meet and Greet patients for appointments in clinic. Provide a helpful and professional service. Ensure relevant documentations is delivered to all patients, as required.

Excellent front of house courtesy and professionalism. Take payments for treatments and retail items.

IT skills. Ability to perform accuracy and quickly online Appointment systems, such as Fresha, Phorest. Social media proficiency advantageous and use of canva for social media uploading etc

Follow up patient enquires promptly and manage appropriately (All communications channels). Book appointments for patients, coordinate new/existing appointments / changes as needed.

Ensure clinic is kept to the highest standards of safety and cleanliness. Keep workspace organised, free from clutter and keep clean

Assist with product ordering and stock, documentation same.

Excellent organization skills and attention to detail. Deliver excellent care to our patients. Excellent time management.

Taking pride in your appearance. A keen interest in skincare, aesthetics, health industry.

Help in clinic if needed, eg patient assistance, clinical room setup before and after patient treatments

Verbal communication skills, telephone skills
- courteous and polite to customers, patients and colleagues. Pass on any patient concerns to the appropriate staff member and clinic manager.

Preferred and Essential

Administrative and customer service: 2 years

Computer literate is required or very excellent computer skills.

Experience working in a receptionist environment, front of house, medical or dental office setting an advantage

Highly organised individual with ability to work on own initiative. Ability to trouble shoot and get on with the job at hand. Multi Tasking ability is important and able to work in fast paced environment in a relaxed manner.
- Manage clinic reception. Provide administrative support to clinic, colleagues and patients
- Manage patient files, records, ensuring accuracy and confidentiality at all times.
- Meet and Greet patients for appointments in clinic. Provide a helpful and professional service. Ensure relevant documentations is delivered to all patients, as required.
- Excellent front of house courtesy and professionalism
- Provide customer support to patients
- IT skills. Ability to perform accuracy and quickly online Appointment systems, such as Fresha, Phorest etc
- Book appointments for patients, coordinate new/existing appointments / changes as needed
- To be patient and organised and be able to deal with a multitude of tasks and have the ability to prioritise these tasks.
- Follow up patient enquires promptly and manage appropriately (All communications channels)
- Ensure clinic is kept to the highest standards of safety and cleanliness
- Excellent Written and Verbal English language
- Keep workspace organised, free from clutter, clean
- Excellent communication skills, both written and verbal
- Excellent organization skills and attention to detail
- Excellent time management
- Multi Tasker
- A keen interest in skincare, aesthetics, health industry
- Excellent organization skills and attention to detail. Deliver excellent care to our patients. Excellent time management.
- Taking pride in your appearance.
- Help in clinic if needed, eg patient assistance
- Tidy documents, patient files in appropriate filing
- Good team player with approachable personality
- Written communication skills, the ability to reply to customers / patients
- Verbal communication skills, telephone skills
- courteous and polite to customers, patients and colleagues

**Job Type**: Part-time

**Salary**: £12.00 per hour

Expected hours: 5 per week

**Benefits**:

- Company events
- Employee discount
- Free parking
- Store discount

Schedule:

- Day shift

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (preferred)

Work Location: In person

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