Hotel Receptionist

5 months ago


Newry and Mourne, United Kingdom Killeavy Castle Estate Full time

**Would you like to join Northern Irelands best hotel as voted by the AA Hospitality Award judges judges? Look no further**

Killeavy Castle Estate is seeking a experienced and motivated Front Office Receptionist to join our team. In your role of Receptionist, you will be responsible for the day to day operation of the Front Desk which is the first point of contact with the general public. Responsible for ensuring the constant delivery of the core mission and values of Killeavy Castle Estate.

**Role Objective;**

Working as part of the operational team, the Front Office Receptionist will provide day to day support to all departments within the Estate but primarily to the customer.

**Key Duties include;**
- Greet guests on arrival with a warm and professional friendly manner.
- Check in and out guests efficiently using the Hotsoft Reservation System whilst adhering to our SOPs and Shift Plan.
- Communicate our services and facilities to guests as required.
- Deal with requests, queries and suggestions quickly and efficiently.
- Ensure that the guests’ needs and requirements are met.
- Take all reservations and ensure that all changes are updated in the hotel management system accordingly.
- Promote and up sell the hotels facilities at all times.
- Answer the telephone in a warm and friendly manner and to divert calls to the relevant and correct extension and to take detailed messages as required.
- Ensure that billing is correct and carried out in accordance with our SOPs.
- Become familiar with all other procedures for reception.
- Adhere to all the hotel polices including Customer Care, Health & Safety, Fire Safety, Security.
- Provide support where necessary in other areas of the hotel.
- To be patient and organised and be able to deal with a multitude of tasks and have the ability to prioritise these tasks.
- Be willing and interested to learn about the surrounding areas so as to be able to advise guests.
- Other duties as required and requested by management.
- **Key Skills and Experience include;**:

- At least two years’ reception experience working within a service environment preferable in a hospitality role.
- **Self-motivated and have the ability to prioritise work.**:

- Excellent interpersonal skills.
- Be fluent in both written and spoken English.
- Working knowledge of the Internet and Microsoft Office.
- Ability to work on your own initiative.
- Have the ability to multi-task in a fast-paced environment.

Schedule:

- 8 hour shift

Work Location: In person


  • Hotel Receptionist

    5 months ago


    Newry and Mourne, United Kingdom Killeavy Castle Estate Full time

    **Would you like to join Northern Irelands best hotel as voted by the AA Hospitality Award judges judges? Look no further!** Killeavy Castle Estate is seeking a experienced and motivated Front Office Receptionist to join our team. In your role of Receptionist, you will be responsible for the day to day operation of the Front Desk which is the first point of...

  • Hotel Receptionist

    5 months ago


    Newry and Mourne, United Kingdom Killeavy Castle Estate Full time

    **Would you like to join Northern Irelands best hotel as voted by the AA Hospitality Award judges judges? Look no further!** Killeavy Castle Estate is seeking a experienced and motivated Front Office Receptionist to join our team. In your role of Receptionist, you will be responsible for the day to day operation of the Front Desk which is the first point of...


  • Newry and Mourne, United Kingdom Killeavy Castle Estate Full time

    Killeavy Castle Estate is seeking a experienced and motivated Front Office Receptionist to join our team. In your role of Receptionist, you will be responsible for the day to day operation of the Front Desk which is the first point of contact with the general public. Responsible for ensuring the constant delivery of the core mission and values of Killeavy...

  • Hotel Receptionist

    5 months ago


    Brighton and Hove, United Kingdom The Upex Group Full time

    The **Upex Group** are seeking a skilled and professional **Hotel Receptionist **to join our team. As a Hotel Receptionist, you will be responsible for providing excellent customer service and creating a welcoming and friendly atmosphere for our guests. **Location**:Brighton Seafront **Pay Rate**:£11.68 per hour **Responsibilities**: - Greet guests and...

  • Hotel Receptionist

    5 months ago


    Buckhaven and Methil, United Kingdom The Old Manor Full time

    As Hotel Receptionist, you are the first and last point of contact for our guests, and your friendly welcoming attitude, is one the key part to making our guests stay as memorable as possible. Hotel Receptionist responsibilities: Include check-in/ Check-out Verifying reservations, Ensuring payments and folios are balanced Arranging a number of guest...


  • Brighton and Hove, United Kingdom Hotel Du Vin Full time

    Receptionist, Hotel Du VinSalary - Hours per week : OTE up to £12.75 including self performance targets, 40 hours per weekType of contract: PermanentLocation: BrightonWe are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.You will be the face of our hotel, get paid for doing what you love, get loads of perks...

  • Hotel Receptionist

    5 months ago


    Ampfield and Braishfield, United Kingdom PH-Rom Full time

    **Hotel Receptionist** Potters Heron Hotel, Romsey, Hampshire. Shift pattern 0700-1530 or 1500-2300 **Our Hotel Receptionist Role**: - To meet and greet all visitors to reception in a professional and courteous manner - To process hotel and restaurant reservations, with knowledge of offers, promotions and appropriate upsells - Handle cash and card...

  • Hotel Receptionist

    5 months ago


    Ampfield and Braishfield, United Kingdom PH-Rom Full time

    **Hotel Receptionist** Potters Heron Hotel, Romsey, Hampshire. £10.50 per hour Shift pattern 0700-1530 or 1500-2300 **Our Hotel Receptionist Role**: - To meet and greet all visitors to reception in a professional and courteous manner - To process hotel and restaurant reservations, with knowledge of offers, promotions and appropriate upsells - Handle cash...

  • Spa Receptionist

    5 months ago


    Newry, United Kingdom Killeavy Castle Estate Full time

    Killeavy Castle Estate is seeking a Spa Receptionist for this hotel development. **Role Objective;** **Key Duties and Responsibilities;** - Greet guests in a warm, friendly manner - Answer any queries that guests may have on the treatments and the hotel - Check in and out guests efficiently and quickly - Make recommendations to enhance the guests Spa...

  • Receptionist

    5 months ago


    Brighton and Hove, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Hotel Receptionist

    5 months ago


    Hammersmith and Fulham, United Kingdom Soho House & Co. Full time

    **Who We Are** We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect,...

  • Hotel Receptionist

    5 months ago


    Hammersmith and Fulham, United Kingdom Soho House & Co. Full time

    **£15 per hour**: **Part time - 24 hours, 3 shifts per week** **What's in it for you?** - Weekly Pay - Team meal whilst on shift prepared by our chefs - £20 Taxi Contribution for late shifts (post 1am - 5am / Uber) - Soho Friends Membership - 50% Team discount on Food & Drink, 7 days a week - Team Room Rates; Any Bedroom, Any House, $100 a night -...

  • Receptionist

    5 months ago


    Brighton and Hove, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Hotel Receptionist

    5 months ago


    Hammersmith and Fulham, United Kingdom Soho House & Co. Full time

    **Who We Are** We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect,...

  • Front Desk Associate

    2 weeks ago


    Newry, United Kingdom Hilton Garden Inn Dublin City Centre Full time

    Hotel Receptionist Job DescriptionHilton Garden Inn Dublin City Centre is seeking a highly skilled and customer-focused Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth check-in and check-out experience.Key Responsibilities:Provide...

  • Hotel Receptionist

    5 months ago


    Hammersmith and Fulham, United Kingdom Soho House & Co. Full time

    **£15 per hour**: **What's in it for you?** - Weekly Pay - Team meal whilst on shift prepared by our chefs - £20 Taxi Contribution for late shifts (post 1am - 5am / Uber) - Soho Friends Membership - 50% Team discount on Food & Drink, 7 days a week - Team Room Rates; Any Bedroom, Any House, $100 a night - Financial Incentive based on House Performance...

  • Front Desk Associate

    3 weeks ago


    Newry, United Kingdom Hilton Garden Inn Dublin City Centre Full time

    Hotel Receptionist Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Receptionist to join our team at Hilton Garden Inn Dublin City Centre. As a Hotel Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and...

  • Front Desk Associate

    3 weeks ago


    Newry, United Kingdom Hilton Garden Inn Dublin City Centre Full time

    Receptionist Job DescriptionWe are seeking a skilled and friendly Receptionist to join our team at Hilton Garden Inn Dublin City Centre. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out experience.Key...

  • Front Desk Associate

    4 weeks ago


    Newry, United Kingdom Klarent Hospitality Head Office Full time

    Receptionist Job DescriptionKlarent Hospitality Head Office is seeking a skilled Receptionist to join our team at Hilton Garden Inn Dublin City Centre.Key Responsibilities:Provide exceptional customer service to guests, ensuring a positive experience from check-in to check-out.Assist with and complete audits as required, maintaining accuracy and attention to...

  • Front Desk Associate

    4 weeks ago


    Newry, United Kingdom Klarent Hospitality Head Office Full time

    Receptionist Job DescriptionKlarent Hospitality Head Office is seeking a skilled Receptionist to join our team at Hilton Garden Inn Dublin City Centre.Key Responsibilities:Provide exceptional customer service to guests, ensuring a positive experience from check-in to check-out.Assist with and complete audits as required, maintaining accuracy and attention to...