Hotel Receptionist

5 months ago


Ampfield and Braishfield, United Kingdom PH-Rom Full time

**Hotel Receptionist**
Potters Heron Hotel, Romsey, Hampshire.
£10.50 per hour
Shift pattern 0700-1530 or 1500-2300

**Our Hotel Receptionist Role**:

- To meet and greet all visitors to reception in a professional and courteous manner
- To process hotel and restaurant reservations, with knowledge of offers, promotions and appropriate upsells
- Handle cash and card payments, balance daily financials and daily banking reporting
- To efficiently process both Check-in and Check-out of guests at the hotel
- Excellent communication and interpersonal skills to assist guests with queries regarding the hotel and surrounding area
- Uphold, maintain and improve standards of the business
- To be able to adopt a positive and flexible attitude to changing priorities and procedures, and guest feedback
- Occasionally assist in other departments of the business where required to ensure a positive experience for all guests to the business
- Previous hotel experience preferred but not required as full training provided, must have strong customer service skills

**You**:

- Looking for a new challenge and prepared to take on responsibility in this busy role
- Well-organized and have the ability to prioritize, able to work independently or support the wider team
- Welcoming and professional at all times
- Committed to providing great customer service to all guests to the business

**Salary**: £10.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Ampfield and Braishfield, Hampshire: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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