Hotel Receptionist
6 months ago
**Hotel Receptionist**
Potters Heron Hotel, Romsey, Hampshire.
Shift pattern 0700-1530 or 1500-2300
**Our Hotel Receptionist Role**:
- To meet and greet all visitors to reception in a professional and courteous manner
- To process hotel and restaurant reservations, with knowledge of offers, promotions and appropriate upsells
- Handle cash and card payments, balance daily financials and daily banking reporting
- To efficiently process both Check-in and Check-out of guests at the hotel
- Excellent communication and interpersonal skills to assist guests with queries regarding the hotel and surrounding area
- Uphold, maintain and improve standards of the business
- To be able to adopt a positive and flexible attitude to changing priorities and procedures, and guest feedback
- Occasionally assist in other departments of the business where required to ensure a positive experience for all guests to the business
- Previous hotel experience preferred but not required as full training provided, must have strong customer service skills
**You**:
- Looking for a new challenge and prepared to take on responsibility in this busy role
- Well-organized and have the ability to prioritize, able to work independently or support the wider team
- Welcoming and professional at all times
- Committed to providing great customer service to all guests to the business
Pay: £11.50 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Ampfield and Braishfield, Hampshire: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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