Administrative Assistant

3 months ago


Worthing, United Kingdom Sussex Community NHS Foundation Trust Full time

Be responsible for booking and planning appointments for the screening programme with mínimal supervision Re-arrange appointments for patients where these have to be cancelled or postponed either by the screening programme or when the patient phones to re-arrange. Be jointly responsible for optimal utilisation of screening clinics and staff time. Check patient and participant lists and data for accuracy, and contact GPs to resolve anomalies if required. Circulate result letters to the appropriate GPs, alerting them to abnormal measurements and to patients who failed to attend appointments or declined AAA screening.

Circulate result letters to the appropriate patients with AAAs. File results and copy correspondence appropriately in patients records. Maintain an accurate filing system. There will be frequent regular contact with patients in respect of their appointments with the screening programme.

The post holder will be required to deal directly with a variety of enquiries from patients regarding appointments, cancellations, re-bookings, etc. and keep records of any complaints. The post holder will be expected to contribute to service development by suggesting changes for their own area of activity. Tabulate and input data onto databases and spreadsheet systems for recording patient information, results, patient outcome and clinic activity for the screening programme and for audit and research purposes.

These data systems are ongoing and updated frequently. Record recent deaths and enter data on to appropriate printouts, spreadsheets and databases. Use patient administration system for extracting patient information when required, and for locating, obtaining and tracking patient notes. Attend meetings as required.

Ensure day-to-day work is dealt with and where possible cover colleagues during annual / sick leave or absence from the office at other work bases. Keep a record of any problems arising and be prepared to contact senior staff when necessary. Undertake routine office duties including photocopying, faxing, filing and maintenance of records. The administrator is required to be versatile and adaptable to the demands of the screening programme.

They will work independently with minimum supervision and support the work of other members of the screening team. Monitor office and clinical consumables and advise Senior Administrator when new stocks are required Ensure that supplies are provided as and when required in clinic locations, including ordering PPE



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