Workplace Coordinator

1 week ago

London, United Kingdom HelloFresh Full time

**About HelloFresh**

HelloFresh is on a mission to transform the way the world thinks about home cooking. Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all the ingredients, instructions and inspiration needed to make delicious meals at home, from scratch.

At just 10 years in, we’re the industry leader and have delivered hundreds of millions of meals to millions of households worldwide and are passionate about disrupting one of the last industries to go online - food and grocery.

But most importantly, it’s our incredible people who make HelloFresh what it is. We thrive on giving our employees an inclusive working environment, in which they have access to development opportunities and in which their voices are heard and valued every day. This helps us best reflect and serve our customers.

So, if you’re keen to join a growing, caring company which puts its people at the heart of what it does, look no further

**About the job**

We’re hiring a Host/Workplace Coordinator to support office and facilities operations of our HelloFresh UK HQ at 60 Worship Street in London. In this role, you will be the ultimate HelloFresh host; welcoming guests, staff and tenants to our building at reception. You will be joining the Workplace & Culture team and will report to the Workplace Lead.

Your primary role is to build relationships at the FreshFarm and create a safe place where employees feel that they can be themselves

In the Workplace & Culture team at HelloFresh we think outside the box. We’re creative, strategic, progressive and empatheticand we have little to do with the actual meal kit itself. However, we’re focused on delivering workplace innovation projects, detailed initiatives, communications and events for employees that bring our brand values to life.

Our mission is to ensure you feel safe, supported, included and represented at HelloFresh UK. Whether that be through health & safety, office & facilities management, cultural initiatives or events.

If you're ready to bring a joyful, fun energy to work every day, engage with people, fix problems with a smile and take initiative, then this job is perfect for you

**What you will be doing**:

- You will be representing HelloFresh at the front desk from 8am - 5pm. You must be the ultimate host and ambassador for our culture and values. Create a warm welcoming environment for staff, guests, tenants, contractors and couriers - give everyone the real VIP treatment
- Post management - use the Envoy system to receive and scan all deliveries for HelloFresh, ensuring food deliveries are stored correctly and packages are collected.
- Be security conscious - ensure that everyone follows our access control policy to keep our building safe and secure.
- Make sure we’re stocked-up on all the essentials - food & beverage, stationery and toiletries.
- Be the go-to person for our employees, respond to employee queries via Jira, anticipate their needs, and make their time at the FreshFarm easy-peasy
- Proactively report or remediate any safety hazards (tripping hazards, broken chairs, leaks etc.) that you see across the office and escalate to the Workplace Lead or onsite contractors as needed.
- Collaborate with vendors and service providers to ensure the smooth operation of facilities-related services, such as cleaning, maintenance, and security.
- Set up weekly “Thursday Drinks” and support the Social Committee on monthly “Third Thursday” themed events.
- Partner with the Marketing team to unleash your creativity and come up with fun ideas to improve the overall workplace experience

Note: flexible hours on Thursdays to support the setup of weekly events.

**Who you are**:

- You’re a people person, who sees the value of exceptional customer service and how it can truly affect someone’s day
- You have strong customer service experience in office coordination, hospitality or a FOH role.
- You have excellent communication skills - confident in giving instruction and direction to others.
- You’re a self-starter with impeccable eye for detail - we want you to fix things within your control with mínimal supervision.
- You’re outgoing and excited to learn about all things workplace operations
- You have a can-do attitude and are always looking for opportunities to help people and get stuck in
- Be familiar with Jira, GSuite, Canva or just be comfortable with learning new software.

**What you will get in return**:

- 70% discount on HelloFresh or Green Chef boxes
- Bippit financial wellbeing account
- Premium Headspace account
- Group Life Assurance
- Cycle to work scheme
- Eye care scheme
- Learnerbly professional development membership
- MoreHappi unlimited professional coaching membership
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental)

**Other great perks**:

- If in the office, enjoy a free breakfast every day
- Dog friendly

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