Uk-based Bid Office Assistant

5 months ago

Southampton, United Kingdom Eficode Full time

**About Us**

We are a knowledgeable, high-achieving, experienced lot, who want our people to feel comfortable and valued in their teams. We are passionate about development, enhancing skills, teamwork and having fun We also live by our company values: ‘Mastery’ in our knowledge and skills. ‘Decency’ in our attitude towards each other, our customers and the work we do and ‘Remarkable’ in our willingness to go above and beyond.

**What’s in it for you?**

As a remote-first company we offer the opportunity to work flexibly with core working hours to cover a 37.5 hour week and also remotely; we encourage working in the office for the social interaction and skill-sharing, but we also support working-from-home. With an extensive onboarding process, unlimited access to learning opportunities, we support and encourage our people to explore their career potential and self-development. Additional benefits include:

- generous holiday allowance plus the ability to ‘buy’ more
- enhanced maternity and paternity pay
- paid ‘volunteer’ days
- paid sickness and dependent leave
- health and wellbeing schemes including private medical insurance, life assurance and free flu jabs
- cycle to work and car salary sacrifice scheme
- annual equipment allowance
- free books, training and continuous personal development
- employee support groups, reward and recognition schemes
- free breakfast, lunch and parking when onsite
- casual office dress code

**Role Purpose**

The responsibility of the Bid Office Assistant (Anglosphere) is to facilitate the efficient creation and administration of bids, proposals, bid reviews, associated bid documentation and processes. This role is a valuable part of the Bid Office/Commercial function in supporting Eficode UK/US deliver quality proposals - on providing solutions to customer requirements.

**Role Responsibilities**

Create proposals using pre-designed templates

Updates and amendments to existing proposals

Create and send quotes using pre-designed templates

Review pre-sales intake forms and request further information

Support the Bid Office with license pricing scenarios

Setup customer calls to discuss and action proposal feedback

Complete Commercial Reviews upon handover to PMO team

Create and maintain proposal collateral

Support the Bid Office with regards to maintaining the business practice guidelines

Continuous training and development to ensure understanding of current products and services

Be responsible for upholding health & safety of yourself and colleagues

Comply with all ISO20071 Policies

**Essential Skills/Experience**

Minimum one to two years previous work experience in a customer-facing role (eg. customer services or sales support)

Demonstrably highly proficient in both written and spoken English

**Desired Skills/Experience**

Experience with proposal creation and procurement cycles

Experience with Salesforce, Jira, Confluence or similar SaaS technologies

Exposure to enterprise services relating to software

**Person Specification**

Task and process orientated

Confident in challenging non-conformity

High levels of organization, happy to complete process driven tasks

Ability to multi-task and context switch

A keen eye for detail; conscientious and diligent

An inquisitive mind and natural curiosity

Aptitude for learning and growth

A high level of written and verbal communication skills

Excellent interpersonal skills; a friendly and collaborative team player

Affinity with the company core values of Decency, Mastery and Remarkable

**Remuneration**:
£23k - £28k depending on experience, paid gross per annum

**Location**:
UK-based hybrid-working with **MONTHLY** visits to our Southampton office. Please note, you must have a professional home working environment (eg. separate home office) and with reliable broadband.

**Important**:

- This is a full-time position.
- A skills-based digital assessment may be required as part of the recruitment process.
- Passing probation will be determined when you can confidently complete every part of your role without the need for additional support.
- See our Privacy Policy:

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