Part Time Customer Service Advisor

3 days ago


Melton Mowbray, United Kingdom Funbikes Full time

Depending on experience, we are willing to offer a competitive wage starting at minimum - but the opportunity to progress will be readily available. We pride ourselves on promoting from within and ensuring all our team has the best training opportunities that we can provide.

**Job Duties Include**:

- Dealing with customer queries and questions on a variety of products and suggesting suitable options
- Placing orders and documenting in the correct manner
- Dealing with any Aftersales Issues
- Liaising with customers on any updates/changes to the order
- Putting them in touch with other departments or seniority when needed
- Assisting customers instore, which may include some heavy lifting

**Requirements**:

- Customer service experience either in person or over the phone is a must
- Computer literate
- High organisation skills
- Strong attention to detail
- Willing to assist with heavy lifting when necessary and have a detailed knowledge of health and safety procedures

**Reason to apply**:
Excellent training, established and busy business with a fun working environment. Staff discounts are available after the successful completion of the probationary period.

**Salary**: From £22,000.00 per year

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Ability to commute/relocate:

- Melton Mowbray: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you happy to work both Saturdays and Sundays on a rota basis?

Work Location: In person


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