Student Services Officer
2 weeks ago
We are looking for an outstanding Students Services Officer (Vocational and Tech Support) to join our team based in Walthamstow, East London. As part of the student services team, you will have a crucial role in ensuring that all learners at BCT have a fully supported and positive experience throughout their time with us. The role of student services curriculum support tutor is varied and supported by the whole student services team. Members of the team need to be organised, methodical, punctual and passionate about helping learners develop their vocational and life skills.
**Key purposes of the role**:
- Student welfare and Information advice and guidance as required
- Working within the student services hub as per timetable
- Feedback on learners at risk
- Pastoral support
- Supporting careers week
- Tracking of engagement with student services / issue / outcome
- Weekly checks on the classes within the cohort, to discuss and concerns with the course tutors, and take appropriate action or escalate to the appropriate person.
- Attendance once a month at curriculum team meetings
**Additional Responsibilities**
- Important: Must be on site on time every day (9am) to hand out laptops for lessons
- Ensure laptops are charged for lessons
- Hand out laptops for Mathsand English Classes
- Hand out laptops to staff and students where needed
- Maintain laptop inventory
- Print ID cards
- Monitor levels of ID card supplies
- Colour printing for staff
- Replace toners for printers in the building
- Provide 1st Line Support for IT problems for staff and learners (power and cabling, keyboard, mouse and screen issues)
- Install music software
- Maintain the music equipment inventory (Friday Afternoon)
- Ensure that equipment is being used and stored correctly in the pods and studios
- Provide technical support for stage set ups and studio
- Repair music equipment where possible
- Organiserepairs of music equipment
**Salary and days of work**
- **35 hours **per week, Term Time + 2 weeks (38 weeks)
- Salary is **£19,950 **per annum
- Start Date**:ASAP**
- **Permanent**
**How to apply**
You must be eligible to work in the UK and possess a UK work permit if you need one.
Please note this job is based in London and cannot be done remotely.
**For teaching positions only**
**Job Type**: Permanent
**Salary**: £19,950.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
Work Location: One location
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