Customer Service Assistant

2 weeks ago


London, United Kingdom Student Cribs Full time

About Student Cribs: 

Student Cribs are the largest provider of second and third year housing in the UK. To date, Student Cribs has over 900 properties (over 4,900 beds) in 24 cities. Student Cribs finds, buys, refurbishes, lets, and manages high quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure high brand standards across the portfolio with a focus on customer service and tenant enjoyment. We have a significant amount of investment to fuel future fast growth, which will enable Student Cribs to continue to be the primary national brand giving second and third year students a safe, reliable, and exciting choice when renting their first home. 

Key responsibilities:

- Answering inbound phone calls
- Sending inventories
- Contacting tenants regarding check-out/check-in
- Assisting with Right to Rent checks
- Assisting with general office duties

**Requirements**:

- Experience in a customer service role desired
- Property experience a plus but not essential
- Great team-working skills
- Excellent communication and interpersonal skills
- Confident, particularly when talking on the phone, and an ability to work well under pressure
- Can adapt to new tasks on a daily basis
- Strong eye for detail
- Committed to providing an excellent level of customer service

Further details:

- Full-time, temporary contract from June-August 2024
- Location: Oxford Circus, London
- Salary: competitive hourly rate
- Hours: 9am-6pm Monday to Friday
- Company laptop provided

**Job Types**: Full-time, Temporary contract

Pay: £22,000.00-£23,000.00 per year

**Benefits**:

- Company events

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: CustomerService



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