Customer Service Specialist

5 months ago


Boston, United Kingdom The People Co. Full time

**per annum**:
**Boston, MA**:
Our client is a leading food company looking to bring on board a Customer Service Specialist remotely from the Boston area. If you are someone looking for an opportunity to work remotely for an excellent, well-respected company, this is the role for you

**What we are looking for you to do**:
***
- Able to review and analyze master data, checks for accuracy, and raise important variances to manager
- Uses own judgement to recommend and develop improvements to processes and procedures to provide more timely, accurate and relevant information with enhanced visibility
- Data Entry - process all manual and EDI orders
- Send order updates and confirmations
- Work with QA, carrier and sales to ensure proper TTR handling
- Work with KC team to ensure inventory availability at 3PL
- Communicate status of PO’s with speed and accuracy
- Communicate all logistics updates and necessary scheduling changes
- Provide BOLs when necessary
- Work in Salesforce, Ross and EDI and any other software programs to assist with above responsibilities
- 3+ years of Customer Service experience in the food/CPG manufacturing sector

**What we will offer**:

- An attractive salary, and healthcare package

If you are someone that is ideal for this position and have a passion to be part of a high potential food company please submit your resume in Microsoft Word format - and don’t forget to include your accomplishments and achievements on your resume We look forward to hearing from you.


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