Customer Service Coordinator

2 weeks ago


Boston, United Kingdom Sureserve Group Full time

Sureserve Group is a leading provider of heating and energy solutions to the social housing sector.

Key Details
  • Estimated salary: £35,000 - £40,000 per annum

We are seeking a Resident Liaison Assistant to play a key role in our customer-facing team. In this role, you will be responsible for providing exceptional customer service to our residential customers, responding to their queries and resolving any issues promptly and efficiently.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will also have a strong understanding of heating systems and be able to provide guidance and advice to customers on how to maintain their properties.

In addition to your technical knowledge, you will need to have a strong customer focus, with a passion for delivering excellent service and building strong relationships with our customers.

We offer a comprehensive training program, which includes training on our products and services, as well as training on effective communication and conflict resolution techniques.



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