Receptionist / Contact Centre Agent (Dual Role)

4 weeks ago


Pontefract, United Kingdom Local Care Direct Full time

Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.

**We have exciting new Receptionist/Contact Centre Agent Dual roles available based at Pontefract Urgent Treatment Centre working overnights from 22:00 to 03:00.**

This role is to support the Pontefract UTC reception area making sure there is always a Receptionist available to greet patients and book them into appointments. When the reception area is fully staffed they will work as a Contact Centre Agent supporting the safe and efficient flow of patients within Contact Centre operations.

**Hourly Rate**: £10.42

**Main Base**: Local Care Direct, Pontefract Urgent Treatment Centre, Friarwood Lane, Pontefract, WF1 1PG

The main base for this role is Pontefract Urgent Treatment Centre but for one shift per month the successful applicant will work at the Bradley Contact Centre (Unit 2, Longbow Close, Bradley, Huddersfield, HD2 1GQ).

**Available Shifts**:

- Monday weekly 22:00-03:00
- Tuesday weekly 22:00-03:00
- Wednesday weekly 22:00-03:00
- Thursday weekly 22:00-03:00
- Friday weekly 22:00-03:00
- Saturday weekly 22:00-03:00
- Sunday weekly 22:00-03:00



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