Pre-assessment Scheduler/receptionist

7 months ago


Airdrie, United Kingdom NHS Scotland Full time

**The Role**:
To liaise with relevant Clinical Secretaries, Waiting List Team, Pre - Assessment Unit Staff and patients to provide a timeous and efficient Appointment Service for Pre-Surgery Assessment Appointments

To notify patients of admission for surgery, dealing with cancellations and re - filling of same with responsibility to ensure maximum uptake of appointment slots

To arrange patient transport in liaison with Patient Transport Services

**NHS Lanarkshire**:
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

**What we'll need you to bring**:

- Educated to SVQ3 or equivalent level is desirable with experience within the National Health Service
- Demonstrable good organisational and communication skills required to work with a wide variety of staff groups
- Ability to work under constant pressure
- An ability to compile and review figures
- Knowledge of software systems Keyboard skills

**It would be great if you also have**:

- Experience of Trakcare & Microsoft office packages
- Knowledge of NHS waiting times
- Experience with OPERA, Tolero and Milan reporting tools

**Contract type**:
Fixed Term or Secondment for** 1 year**

Part Time

25 hours

**Please note this is a part time post and the salary for this position will be pro-rata.**

**Location and Working Pattern**:
This role will be based in Pre - Assessment within University Hospital Monklands

The working pattern for this role is Monday - Friday 12 - 5pm

**Looking to find out more?**:
If you’re looking to find out a bit more, then we would love to hear from you

**Why NHS Lanarkshire?**:
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

- A minimum of 27 days annual leave increasing with length of service
- A minimum of 8 days of public holidays
- Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
- Paid sick leave increasing with length of service
- Occupational health services
- Employee Counselling services
- Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

**Further Information**:
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

**Additional Information for Applicants**:

- Posts close at midnight on the indicated date
- We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain

In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.
- Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

**Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.**

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

**NHS Lanarkshire Recruitment Website**

**Care to join us?



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