Workplace Assistant

5 months ago

London, United Kingdom CBRE Full time

Workplace Assistant

Role Purpose
Responsible for the Customer Experience throughout the London office by supporting with the delivery of the hospitality services and mailroom duties, ensuring an efficient, professional and exceptional experience for all building users.

Key Responsibilities

Provide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have
AccountEnsure guests are addressed & served courteously and their needs are anticipated at all times. Exceeding expectations should be a regular daily occurrence
SNC Lavalin / Atkins

Provide cover for annual leave in hospitality and mailroom

Becoming fully conversant with hospitality and mailroom procedures to be able to stand

DEPARTMENT in for those departments

Provide efficient hospitality service with the ability to remember guest names and faces

GWS-LFM and build positive relationships

To assist with the smooth running of the Post Room, and that all activities are delivered to agreed service levels.
REPORTS TO

To maintain a presence in the office space ensuring a positive interaction with building

Facilities Co-Ordinator users

Ensure that all absences, e.g. lunch breaks, from hospitality are managed so that service is seamless during operational hours
DIRECT REPORTSCover for out of hours events as required

Completion of the daily activity checklists to promote the running of an efficient
None hospitality service

Monitor and order stationery and office supplies, to ensure adequate stocks across all floors
COMPETENCIESProvide porterage services, and respond to all other reasonable requests for assistance

Monitor and check the bookings for meeting rooms

Understanding CustomerTo be competent and confident in the use of a range of relevant IT systems

NeedsTo undertake administration duties for operation as directed

To take ownership for the visual standards of the front of house, hospitality and site meeting room areas and all related areas that impact on the Customer Experience.

To support with meeting room setups

Upsell hospitality services whenever possible

Manage expectationsReplenishment of front of house refreshments and checking of the standards in the area

Maintaining tidiness and cleanliness of all areas

Assistance with Audio Visual Equipment set up within the meeting rooms if required

Accept deliveries for hospitality and office supplies

Ensure milk and fruits are delivered to kitchens
Innovation

Assist with porterage requests

Assist with controlling post room costs

Continuous ImprovementAssist in the QHSE activities, such as Weekly Floor Walks, Hazard Reporting, championing

QHSE culture and providing support when necessary to the wider team

Be aware of and work to contractual service levels and key performance indicators

CBRE / GWS EnterpriseBe innovative and strive for continuous improvement

KnowledgeBe the ambassador for the account, by taking pride in personal appearance and ensuring that the appropriate corporate uniform is worn at all time.

To co-ordinate building events and delivery of health & wellbeing initiatives through the relevant teams
Competence to Deliver

To liaise with key stakeholders to organise and celebrate key seasonal events for building users

To carry out any reasonable request from management

Financial management

PC skills **This Job Description is of general nature. Actual duties and responsibilities can be specified or**

**modified upon decision of direct supervisor.**

CBRE GWS | L&D SPECIALIST

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Enhanced maternity leave
- Paid volunteer time
- Store discount

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Workplace Experience Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Livv Workplace Full time

    Job Title: Workplace Team MemberAt Livv Workplace, we're seeking a highly motivated and customer-focused individual to join our Workplace Team as a Team Member. As a key member of our team, you will play a vital role in delivering exceptional workplace experiences that exceed our clients' expectations.Key Responsibilities:Curate a Workplace Environment: Work...

  • Workplace Experience Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Livv Workplace Full time

    Job Title: Workplace Team MemberAt Livv Workplace, we're seeking a highly motivated and customer-focused individual to join our Workplace Team as a Team Member. As a key member of our team, you will play a vital role in delivering exceptional workplace experiences that exceed our clients' expectations.Key Responsibilities:Curate a Workplace Environment: Work...

  • Workplace Assistant

    4 months ago

    London, United Kingdom Compass Group Full time

    **What you'll be doing**: Workplace Assistant - London **Shift pattern**: Monday - Friday variable times to meet the business required. Commonly 09:00 - 14:00 or 10:00 - 15:00. We're currently recruiting a dedicated Workplace Assistant to help ensure the smooth running of the operations in 14Forty on a part time basis, contracted to 25 hours per week. As...

  • Workplace Assistant

    1 week ago

    London, United Kingdom Amplify Guest Service Full time

    Workplace Assistant - No Experience Required!Are you a people person with a positive, can-do attitude?Were on the lookout for enthusiastic Workplace Assistants to join our vibrant team at a top-tier insurance company in the heart of the City!No experience? No problem! We believe in potential and will provide you with comprehensive training and support to...

  • Workplace Assistant

    5 months ago

    London, United Kingdom British Land Full time

    **JOB TITLE: WORKPLACE ASSISTANT** **DEPARTMENT: PREMISES** LOCATION: York House REPORTING TO: Workplace and Facilities Manager TYPE OF CONTRACT: Permanent - Office based 8:30-4:30pm **PLACES, PEOPLE, PREFER** Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable...

  • Workplace Assistant

    1 week ago

    London, United Kingdom Amplify Guest Service Full time

    Workplace Assistant - No Experience Required!Please make an application promptly if you are a good match for this role due to high levels of interest.Are you a people person with a positive, can-do attitude?Were on the lookout for enthusiastic Workplace Assistants to join our vibrant team at a top-tier insurance company in the heart of the City!No...

  • Workplace Assistant

    1 week ago

    City of London, United Kingdom Amplify Guest Service Full time

    Workplace Assistant - No Experience Required!Please make an application promptly if you are a good match for this role due to high levels of interest.Are you a people person with a positive, can-do attitude?Were on the lookout for enthusiastic Workplace Assistants to join our vibrant team at a top-tier insurance company in the heart of the City!No...

  • Workplace Assistant

    1 week ago

    City of London, Central London, United Kingdom Amplify Guest Service Full time

    Workplace Assistant - No Experience Required!Are you a people person with a positive, can-do attitude?Were on the lookout for enthusiastic Workplace Assistants to join our vibrant team at a top-tier insurance company in the heart of the City!No experience? No problem! We believe in potential and will provide you with comprehensive training and support to...

  • Executive Assistant to the Vice Chairman

    4 weeks ago

    London, Greater London, United Kingdom Livv Workplace Full time

    Job Title: Relationship Coordinator Executive AssistantLivv Workplace is seeking a highly organized and detail-oriented Relationship Coordinator Executive Assistant to support the Vice Chairman of a global financial services business based in the heart of the West End. As an ambassador for both our client and ISSLivv Workplace, you will act as a liaison...

  • Executive Assistant to the Vice Chairman

    4 weeks ago

    London, Greater London, United Kingdom Livv Workplace Full time

    Job Title: Relationship Coordinator Executive AssistantLivv Workplace is seeking a highly organized and detail-oriented Relationship Coordinator Executive Assistant to support the Vice Chairman of a global financial services business based in the heart of the West End. As an ambassador for both our client and ISSLivv Workplace, you will act as a liaison...

  • IT Workplace Operations Assistant

    4 weeks ago

    London, Greater London, United Kingdom NBCUniversal Full time

    Job Title: IT Workplace Operations InternAbout the RoleWe are seeking a highly organized and proactive IT Workplace Operations Intern to join our team at NBCUniversal. As an IT Workplace Operations Intern, you will play a key role in ensuring the successful productivity of the team, providing technical support, and contributing to project management.Key...

  • IT Workplace Operations Assistant

    4 weeks ago

    London, Greater London, United Kingdom NBCUniversal Full time

    Job Title: IT Workplace Operations InternAbout the RoleWe are seeking a highly organized and proactive IT Workplace Operations Intern to join our team at NBCUniversal. As an IT Workplace Operations Intern, you will play a key role in ensuring the successful productivity of the team, providing technical support, and contributing to project management.Key...

  • Relationship Coordinator Executive Assistant

    4 weeks ago

    London, United Kingdom Livv Workplace Full time

    ISS provide workplace and administration services to prestigious clients across London. We are seeking a Relationship Coordinator Executive Assistant to the Vice Chairman of a global financial services business based in the heart of the West End. In this position you will act as an ambassador for both our client & ISSLivv Workplace. You will be supporting a...

  • Executive Assistant to Senior Leadership

    4 weeks ago

    London, Greater London, United Kingdom Livv Workplace Full time

    Job Title: Relationship Coordinator Executive AssistantLivv Workplace is seeking a highly organized and detail-oriented Relationship Coordinator Executive Assistant to support the Vice Chairman of a global financial services business based in the heart of the West End.Key Responsibilities:Manage complex calendars using Outlook Scheduler for a dedicated...

  • Executive Assistant to Senior Leadership

    4 weeks ago

    London, Greater London, United Kingdom Livv Workplace Full time

    Job Title: Relationship Coordinator Executive AssistantLivv Workplace is seeking a highly organized and detail-oriented Relationship Coordinator Executive Assistant to support the Vice Chairman of a global financial services business based in the heart of the West End.Key Responsibilities:Manage complex calendars using Outlook Scheduler for a dedicated...

  • Workplace Support Assistant

    5 months ago

    London, United Kingdom Land Securities Full time

    We’re Landsec - We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential._ - We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on...

  • Workplace Support Assistant

    5 months ago

    London, United Kingdom Land Securities Full time

    We’re Landsec - We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential._ - We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on...

  • IT Workplace Operations Assistant

    1 month ago

    London, Greater London, United Kingdom NBCUniversal Full time

    Job Title: IT Workplace Operations InternJob SummaryWe are seeking a highly organized and proactive IT Workplace Operations Intern to join our team at NBCUniversal. As an IT Workplace Operations Intern, you will play a key role in ensuring the successful productivity of the team by providing technical support and focusing on team productivity.Key...

  • IT Workplace Operations Assistant

    1 month ago

    London, Greater London, United Kingdom NBCUniversal Full time

    Job Title: IT Workplace Operations InternJob SummaryWe are seeking a highly organized and proactive IT Workplace Operations Intern to join our team at NBCUniversal. As an IT Workplace Operations Intern, you will play a key role in ensuring the successful productivity of the team by providing technical support and focusing on team productivity.Key...

  • Workplace Experience Assistant Manager

    3 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Workplace Experience Assistant Manager. In this role, you will be responsible for ensuring the smooth operation of our workplace, providing exceptional customer service to our colleagues, and contributing to the overall success of our business.Key...