Building Society Customer Advisor

3 weeks ago


Chorley, United Kingdom Clayton Recruitment Full time

Our clients are an independent Building Society and are looking for a part time and a full time Customer Advisor.
The part time role hours will be 10 - 2.30
The full time role hours will be 8.45 - 5.15 Monday to Friday and every other Saturday morning after training.

The Customer Advisor will be the first point of contact for the building society members, delivering an outstanding customer experience in every interaction with members both new and existing, you will be responsible for building deep and meaningful customer relationships through proactively identifying customer needs and explaining the benefits of their products and services.

Main duties and responsibilities:
Operate one or more till positions in accordance with procedures taking full responsibility for all monies held in the till.
Encourage members and customers to use the Society’s full range of services and products for the benefit of both themselves and the Society.
Adhere to professional appearance and courtesy standards.
Ensure an excellent customer experience by adopting a customer first mentality.
Undertake all branch administrative duties to ensure the efficient operation of the Society.
Maintain knowledge and comply with all legal responsibilities and codes of conduct to which the Society must comply with i.e. Banking Code, BSA and FCA etc.
Understand what’ Treating Customers Fairly’ means to you and that the principles are met as part of the day to day role.
Comply with the Society’s security, regulatory and operational procedures.
Complete all 1:1 paperwork in a timely manner and take ownership for personal development with continuous improvement.
Keep up to date with key communications and changes to products, services and processes by participating in training activities and identifying opportunities for continuous improvement.
Carry out such other duties, which are consistent with the nature, responsibilities and expectations of the position.

Technical Skills, knowledge and experience requirements:
Experience of working in a customer service environment.
5 GCSE at Grade C or above including Maths and English or equivalent.
Excellent communication skills both written and verbal.
Experience of Microsoft packages including word & excel.
Ability to independently manage multiple tasks.
Strong attention to detail.
Cash handling and ability to balance a till.
Strong administrative skills.

If you are interested in this role and would like further information to include a list of the excellent benefits please submit your CV.


  • Member Representative

    4 weeks ago


    Chorley, United Kingdom Nationwide Building Society Full time

    **Contract Type**: Fixed Term Contract - **Ref**: R00BN07389 - **Closing Date**:26 January 2023 Our customers are members of the Nationwide Building Society, and as a Member Representative, you’ll often be the first person they turn to for help. Whether they’re contacting us online, on the phone or coming into the branch, you’ll use the wide-ranging...


  • Chorley, United Kingdom Fresh Perspective Resourcing Ltd Full time

    Are you a fun loving and hard-working Customer Service Advisor seeking an exciting new position? If you love talking to people, being organised and making a difference Delivering an amazing customer service And having a laugh with your teammates in the process Then we have the job for you! We’re on the hunt for an ambitious and confident Customer...

  • Customer Advisor

    3 weeks ago


    Chorley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 14 hours per week** **Permanent Contract** **Weekends only, 6.00am - 9.00pm** **£10.60 per hour** **B&Q *Chorley** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll...

  • Customer Advisor

    3 weeks ago


    Chorley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 12 & 16 hours per week available** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 9.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q *Chorley** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...

  • Customer Care Advisor

    3 weeks ago


    Chorley, United Kingdom Hedges Direct Full time

    We have a new opportunity available for a **Customer Care Advisor** to join the team based in **Chorley. **You will join us on a** full-time, permanent **basis and in return, you will receive a** competitive salary of £23,000 per annum.** **About us**: **Hedges Direct Ltd** are online hedging specialists, with decades of industry experience and a culture...


  • Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...


  • Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...


  • Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...


  • Chorley, United Kingdom Jobwise Ltd Full time

    **Are you passionate about customer service? Would you like to work for a high profile company with a fantastic national reputation? This is an amazing chance for an immediate start in a career with a fabulous company! There’s a salary of up to £22,573 and benefits that include 30 days holidays including bank holidays, bonus scheme, staff discount,...


  • Chorley, Lancashire, United Kingdom Jewson Full time

    The RoleSenior Customer Service AdvisorYou'll be?working for Jewson?in?Chorley.?Jewson is one of more than?30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers' needs in order to deliver solutions to save them time, money andhassle. Our Colleagues are critical to our Customers' success and...

  • Customer Advisor

    3 weeks ago


    Chorley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Weekends 14 hours per week** **Permanent Contract** **Shifts available Sat/Sunday** **£10.60 per hour** **B&Q *Chorley** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...

  • Customer Advisor

    2 weeks ago


    Chorley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 28 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **£10.60 per hour** **B&Q Chorley** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...


  • Chorley, United Kingdom DHS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...


  • Chorley, United Kingdom Uniting People Full time

    **Customer Sales Advisor** **Monday to Friday - Early finish on a Friday (37.5 hours)** **£18,525 - £20,319 + Bonus** **Average bonus £400-400 per month** **Weekly Pay** **Company**: Our client started in 2012 and since then have continued to grow year on year. They are an extremely reputable company offering several different insurances: - Life...


  • Chorley, United Kingdom Indevor Group Limited Full time

    **Customer Service Advisor £25,000 - £28,000 + 10% Pension, Unlimited Holidays, Free Lunch, Free Gym, Mobile Phone and More** Indevor Group are a UK Leading Construction Support Business. We support the end to end development of Construction projects across the UK Housebuilding Industry. As a Customer Service Advisor, you will be responsible...


  • Chorley, United Kingdom Jobwise Full time

    **Have you got Customer Service experience? If you are looking for Customer Service work with a fantastic company in the Chorley area, we’d love to hear from you. We have positions with a range of companies across the region who offer immediate starts and there’s often the chance for a permanent role as on average, 1 in 8 of our temporary jobs becomes a...


  • Chorley, United Kingdom Prestige Recruitment Group Full time

    Looking for a Customer Service Advisor based in Chorley to join a successful team in the banking industry on the high street. This is a pivotal role to provide outstanding customer service for new and existing members, proactively identifying customer needs and explaining the benefits of our products and services they have to offer. The role of a banking...


  • Chorley, United Kingdom Jobwise Ltd Full time

    Have you got Customer Service experience? If you are looking for Customer Service work with a fantastic company in the Chorley area, wed love to hear from you. We have positions with a range of companies across the region who offer immediate starts and theresoften the chance for a permanent role as on average, 1 in 8 of our temporary jobs becomes a permanent...


  • Chorley, United Kingdom Adecco Full time

    **Adecco Recruitment are currently recruiting for on behalf of our client, a Banking Advisor/Cashier to work within retail banking.** Permanent/Full time Starting salary £25K rising to £26K after 12 months 37.5 hours a week; Monday - Friday 8.45am - 5.15pm and rota'd Saturdays 8.45am - 12.15pm Must be able to cover Chorley and Leyland branches. 25...


  • Chorley, United Kingdom Adecco Full time

    **Adecco Recruitment are currently recruiting for on behalf of our client, a Banking Advisor/Cashier to work within retail banking.** Permanent/Full time 37.5 hours a week; Monday - Friday 8.45am - 5.15pm and rota'd Saturdays 8.45am - 12.15pm Must be able to cover Chorley and Leyland branches. 25 days holiday plus Bank Holidays per annum (rising with...