IT Service Desk Administrator

7 months ago

London, United Kingdom GSF Car Parts Full time

**About The Role**:
Our IT Service Desk Administrator will be responsible for the creation, amendment, and removal of network user’s access. You will also be responsible for maintaining the user access within the commercial selling system, phone system and various websites as required. You will assist with the building of IT equipment such as PC’s, Laptops, Tablets and Mobile Phones. You will be required to assist the Service Desk Analysists with tasks relating to user administration.

**Main duties include**:

- Manage the creation, editing and termination of user accounts following agreed policies and procedures.
- Administration of Active Directory
- Administration of commercial selling systems
- Administration of fobs within the business
- Setting up Mobiles and Tablets
- Setting up Laptops and PC’s
- Maintaining the WEEE waste register and reporting to Office Coordinator when collection is required.
- Helping with IT Projects as instructed by the IT Management team
- Supporting the Service Desk team with small tasks

**Working hours**:
40 hours per week, Monday - Friday between the hours of 8:00am and 5:30pm

**About You**:
**What you'll need to succeed**:

- Ambitious and motivated with a positive attitude and willingness to learn
- Keen eye for detail as data entry is key to the role
- Excellent time management skills whilst working to deadlines
- Great communication skills and telephone manner
- Experience with Active Directory and user management
- Experience with Data Management

**What we'll offer**:
Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone To name a few of our benefits we offer:

- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities

**About Us**: GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.

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