Service Desk Team Leader

Service Desk Team Leader A global corporation that operates in over ten different countries worldwide is currently recruiting a Service Desk Team Leader to oversee a team of six a service desk engineers within an ITIL Microsoft environment. This is fast paced, dynamic and challenging environment where you will need to provide oversight day to day support,...

**Service Desk Team Leader - MSP** Experienced Service Desk Team Leader (1st / 2nd Line Engineers), sought by one of the highest calibre IT Managed Service Providers (MSP's) in London. They provide IT services to professional services businesses primarily in London, but are rapidly expandingto service organisations across the country. It's THE perfect time...

**IT Service Desk Team Leader - Permanent - Hybrid - £45,0000** We have an exciting opportunity for a Service Desk Team Leader to join a global organisation. Leading a team of circa 6 Service Desk Analyst’s, you will be responsible for managing the teams workflow as well supporting with tickets. This will be a hybrid role however for the first few...

**Service Desk Team Leader** We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We’ve grown a lot since our beginning back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across...

We are seeking a Service Desk Team Leader to join the IDS Service Desk. As the Service Desk Team Leader, you will be responsible for leading a team of service analysts in providing excellent customer service and technical support to our stakeholders. Lead, manage and motivate the service desk team to deliver high-quality customer service and technical...

**Service Desk Team Leader** **At Air IT we believe it’s in everyone's interests to work flexibly. That's why we have introduced a 4 day week (compressed hours) or 9 day fortnight in addition to a standard 5 day 37.5 hour week. All three options are available to joiners at Air IT.** We’re Air IT, an incredible MSP with the history and expertise to...

Service Desk Team Leader Perm London Up to £50,000pa Job Description: A leading MSP based in Central London seeks to bring in an experienced IT Team Leader to join its Highly Accredited UK Help Desk operations. Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service Desk...

**IT Service Desk Team Leader - Permanent - Hybrid - £45,0000** We have an exciting opportunity for a Service Desk Team Leader to join a global organisation. Leading a team of circa 6 Service Desk Analyst’s, you will be responsible for managing the teams workflow as well supporting with tickets. This will be a hybrid role however for the first few...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...

Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...

Working closely with the Service Desk Manager, you will directly manage 5 1st line Helpdesk Analysts and ensure the 16 person service desk provides a great service. You will have experience with ITIL best practice, call queue management and meeting SLAs, and will drive a culture of continuous improvement and delighting customers. In this role, you will...

Are you looking for an exciting new role? About the Company A prestigious Cyber Solutions company is looking for a Team Leader to join their growing team. This is an amazing opportunity to work in a fast paced, collaborative environment. They are looking for a proactive individual who is able to deal with technicalissues in a pressurised environment while...

Are you looking for an exciting new role? **About the Company**: A prestigious Cyber Solutions company is looking for a Team Leader to join their growing team. This is an amazing opportunity to work in a fast paced, collaborative environment. They are looking for a proactive individual who is able to deal with technical issues in a pressurised environment...

Service Desk Team Leader - IT Support Team Leader The role will be a hybrid role with the option to work from home. We are seeking to appoint an experienced Service Desk Team Lead to manage a Service Desk team, to deliver a high quality, robust, resilient, responsive and secure customer focused IT Service support for internal users. Essential requirements...

10368SR £45k - 55k per year + bonus + benefits Service Desk Team Leader We are working in partnership with a new customer of ours. They are a fantastic organisation, steeped in history in the financial services sector. ABOUT THE OPPORTUNITY We are looking for a Service Desk Manager to lead a team of circa 4 individuals providing a blend of Level 1 and...

**Job Title:** Digital Service Desk Team Leader**Location:** NHSWe are seeking a highly motivated and experienced Digital Service Desk Team Leader to join our team. The successful candidate will be responsible for providing a high-performing, customer-focused service that meets or exceeds defined operational standards.The ideal candidate will have previous...

Location- London- Discipline: - Contact Centre- Job type: - New Position- Job ref: - 009902- Published: - about 1 hour ago**The Role** At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for an IT Service Desk Team Leader who will be working...

An established and globally renowned industry leader is seeking a proven IT Service Desk Team Lead to manage the service desk function and co-ordinate major incidents for the organisation. This is a **hybrid role** with a minimum of 3 days per week in their London (Paddington) office. In order to be suitable for this role you must have proven experience in...

We are looking for an experienced Service Desk Team Lead to support and manage a team of IT Helpdesk Analysts in directing day to day activities whilst delivering superior customer service aligned to values. You will aim to consistently exceed Incidentand Service Request SLAs, SLOs, KPIs and metrics. Experience in performance management, appraisals and...