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Seasonal Food

4 months ago

Chester, United Kingdom Chester Zoo Full time

We have an exciting opportunity to work in a truly unique environment at the UK’s number 1 zoo As a Seasonal Events Team Member in our Food & Beverage department, you will be contributing to the successful running of all Events across the Zoo, in particular in our Heritage Zone where our stunning wedding and events space ‘The Square’ resides.

**The Role**

You will be responsible for all front of house duties such as welcoming and seating guests, bartending and serving food; in addition to helping with the setup, break down and preparations for each event.

You will be predominantly based in our Heritage Zone, working within our purpose-built wedding and events space, ‘The Square’; as well as our award winning gastro-pub, ‘The Oakfield’. You will help us to maintain and improve upon our exceptionally high standards to deliver a world class experience to all visitors. On non-event days, you will also support the wider Food & Beverage team along with the other commercial teams.

**The Package**

You’ll be working a variety of shifts, including weekdays, weekends, and evenings for events such as weddings, private parties and corporate functions. Contracted hours are a minimum of 8 hours per week, with additional hours available during peak periods.
- Seasonal contract, from 23 March until 29 September 2024
- Working on a rota basis, between 8 and 40 hours per week
- £10.80 per hour, increasing to £11.44 from 1 April 2024
- Annual leave which accrues based on hours of work
- Staff pass so you can visit the zoo during your time off, plus complimentary tickets for your friends and family
- Employee Assistance Programme (EAP)
- Free bus travel available on the X1 from Chester and Ellesmere Port train stations

**Our Requirements**
- Experience of working in a hospitality setting
- Excellent customer service and communication skills
- Ability to work both independently and within a team
- Good numeracy and literacy skills to help with taking orders, reading menus and processing payments
- Cash handling experience
- Ability to confidently work under pressure and in a busy environment
- Ability to multi-task
- Due to licencing requirements, you must be aged 18 or over

**Although not essential, the following would be desirable**:

- Experience of working events such as weddings and/or corporate functions
- Bartending experience
- Basic food hygiene certificate

**What makes Chester Zoo a great place to work?**

Well, where do we start? Here goes

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical place of work - where else can you see critically endangered orangutans, rare giraffes and tigers on your lunch break?

**_
The induction for this role will take place on 23 and 24 March 2024, therefore you must be available to attend on both of these days._