Food Hall Supervisor

7 months ago


Chester, United Kingdom Gordale Full time

**Job description**

**About us**

Gordale is a long established and award winning family-run garden and home centre and comprises 15 acres of landscaped grounds, covered shop, food hall, outdoor plant area, children’s play areas, petrol station and coffee shop.

Gordale is a great place to work, with a pleasant atmosphere and a range of benefits to reward those who are part of the Gordale family. Every day is different and no two customers are the same, and we rely on our team’s passion to delight customers and to help us grow our business so that we remain a destination garden centre of choice.

**About the role**

We are looking for a highly motivated and enthusiastic person to join the team at Gordale where your main responsibilities will involve managing our food hall.

Experience in a similar role, where working with stock ordering systems and EPOS systems, is essential to the role.

**Your main duties will include**:
1. Reviewing/analysing sales and profit for the food hall, identifying opportunities to improve sales and manage poor selling lines.

2. Checking stock levels and ordering through nominated suppliers, whilst being aware of product mix, option control and price competition.

3. Identifying cost-justification for new lines by negotiating prices and de-listing products.

4. Managing wastage against targets, ensuring that all wastage paperwork is accurate.

5. Working with marketing, effectively using signage, website, social media to promote food products.

6. Managing seasonal orders and feeding back on season successes/improvement opportunities.

7. Entering stock information into the computer to ensure correct VAT rates/prices are used.

8. Gaining customer feedback to build product ranges, support decision-making and drive sales.

9. Recording all best before/use by dates in a diary, and regularly checking to ensure stock rotation.

10. Ensuring that stock close to expiry dates is correctly displayed/promoted to reduce wastage.

11. Adhering to all Food Safety requirements as set out by the company.

12. Keeping up to date with all current trends/gaps in the food market by checking through nominated supplier lists and identifying new suppliers/ranges.

13. Completing food-tastings as required to promote key/new lines or suppliers.

14. Creating event-driven displays to promote seasonal products/events e.g. Easter, Mothers Day, Festivals.

15. Introducing and displaying link-products to generate sales, including creating hampers and promotional lines.

16. Completing stock takes as required.

17. Completing Food Safety 1 & 2 training

18. Looking for opportunities to display food hall products across the garden centre e.g. BBQ.

19. Training others in the Gordale team on food-specific areas

**Job Types**: Full-time, Permanent

**Salary**: £11.43-£12.38 per hour

**Benefits**:

- Company pension
- Free parking
- Store discount

Schedule:

- Day shift

Ability to commute/relocate:

- Gordale Chester High Road: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Food Hall Supervisor



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