Administrator - Customer Service

2 weeks ago


South Shields, United Kingdom Seven Resourcing Full time

Seven Resourcing are looking for a temporary Customer Service Administrator to work in South Shields. This position is initially for a period of 3 months and is paying £11.70 per hour. The role is full-time (Monday - Friday from 9am - 5pm).

**The role**:
To work as part of the Customer Service Team on a wide range of skill sets and, on occasion, to work at any of the Customer Service Centres. Responsible for dealing with telephone calls and other communications made to the Council or to deal with enquiriesfrom members of the public who visit the Service Centres. To provide an efficient and effective contact service for the public of South Tyneside and to relay the information received to the correct section by the most appropriate means.

**Key Responsibilities**:

- Deal with telephone calls across a wide range of service areas from internal and external clients for service requests and customer feedback.
- Assist the contact centre supervisors with various duties and on occasion cover their tasks.
- Input all requests and complaints received to the relevant systems for action and recording purposes.
- Undertake the general clerical tasks of the Customer Service Team.
- Deal with members of the public who visit any of the Customer Service Centres. Work additional hours as required by the contingencies of the service.

**Applicant Requirements**:

- **Qualifications**:At least 4 GCSE's (Grade C or above) including English Language or equivalent.
- **Experience**:2+ years working within a similar role.
- **Compliance**:2 x references and proof of right to work in the UK.
- **Travel**:Clean UK driving license with the ability to commute to and from work independently.
- **Hours**:37.5 hours p/w.

**Working with Seven Social Care**:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awardsand amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.



  • South Shields, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Administrator - Waste Services** **Reference no: S Tyneside 6320314269526** **Pay rate £11.39 per hour PAYE** **This opening assignment is for 5-6 months** As the clinical administrator you will provide essential support and administrative functions to enable the clinical, pharmaceutical, hazardous and secure...

  • Customer Service

    1 month ago


    South Shields, United Kingdom Brook Street Full time

    I am currently recruiting for my clients based in south shields for customer service representatives. The hours are Monday - Thursday, 9am -7pm. A great benefit in this role is a 4-day working week. This means a 3 DAY WEEKEND. The pay-rate is £10.15 per hour. You will be joining a great team of customer service advisor who are really making a difference...


  • South Shields, United Kingdom Homefair Blinds & Shutters Full time

    Homefair Blinds & Shutters is one of the UK's leading window blind manufacturers and retailers. Operating throughout the North East and North West of England, we have 20 retail showrooms that are supported by a dedicated manufacturing base and we employ over 150 people. Employing local people to serve the local communities our core values are great customer...


  • South Shields, United Kingdom Adecco Full time

    Join our client's team as a Patient Support Advisor and make a real difference in the lives of patients and their support persons. As a Patient Support Advisor, you will be responsible for responding to and documenting customer technical enquires via phone calls and emails. You will engage with prospective and current customers, including patients, their...


  • South East London, United Kingdom Gisela Graham Limited Full time

    Were successful, 60-strong, wholesale company, selling to many famous retail customers in the UK and beyond. Were best known for our Christmas products, most of which we design ourselves. Due to an internal promotion we are looking for a Customer Service Administrator. The job: Processing customer quotations, orders and credit notes. Responding to...


  • South Shields, United Kingdom Tyne Coast College Full time

    **TYNE METROPOLITAN COLLEGE** **ADDITIONAL LEARNING SUPPORT** **Team Administrator - Student Services, ALS & Safeguarding RTF 2122-65** **Permanent** 37 Hours per week Business Support Salary scale 3 £18,328 per annum The Student Service is looking to recruit a motivated and pro-active **Team Administrator** to support an effective and efficient...


  • South Yorkshire, United Kingdom SF Recruitment Full time

    SF Recruitment are currently recruiting for 2 x Customer Service Administrators to join one of our busy clients in Mansfield. This is a 2 month temporary position to support with their annual project therefore we are looking for candidates who are immediately available and able to commit to this role. What we are looking for: • Customer...


  • South Shields, United Kingdom My Learning Skills Full time

    **Customer service practitioner**: **Overview**: This is the PERFECT position for someone who wants to work with animals (especially dogs!), fully confident and no allergies to animals. This is a customer service apprenticeship, with a VERY exciting twist! **Pets 2 Impress Ltd**: South Shields, NE335BD **£144.30** ****Per Week **30.00 Hours** Per...


  • South Shields, United Kingdom LSS (Staff Recruitment and Training Agency) Full time

    **Purpose** Customer Feedback Officer required to work within our repairs and maintenance team. **Roles and Responsibilities** - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. - Reporting queries, feedback and...


  • South Shields, United Kingdom My Learning Skills Full time

    **Customer service practitioner apprentice**: **Overview**: **K and A Pharmacy**: South Shields, NE334RT **£192.40** ****Per Week **40.00 Hours** Per Week **Role and Responsibilities**: **Job Title: Customer Service Practitioner Level 2 Apprentice** **Hours: 40 Monday to Friday** **Responsibilities**: Providing excellent customer service. Provide...


  • South Shields, United Kingdom LSS (Staff Recruitment and Training Agency) Full time

    **Purpose** Customer Feedback Officer required to work within our repairs and maintenance team. **Roles and Responsibilities** - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. - Reporting queries, feedback and...


  • South Shields, United Kingdom All Temps Recruitment Full time

    We are currently looking for a Welfare Support Administrator to provide general administrative support to the Welfare Support Service based in South Shields. **The Role**: - Be the first point of contact for the Welfare Support Service - Deal with enquiries and referrals from various sources - Provide general administrative support when needed - Making...

  • Customer Service

    1 week ago


    South Shields, United Kingdom Brook Street Full time

    Are you looking for a new ,exciting customer service role in the South Shields area? Brook street are hiring for multiple customer service positions in the South Shields area, UK. These are very interactive, call-based roles and all we look for is someonewith previous customer service experience and passion to deliver an excellent customer...


  • South Shields, United Kingdom Tyne Coast College Full time

    **CROSS COLLEGE - TYNE COAST COLLEGE** **Human Resources** **Recruitment Administrator** **RTF2223-228** **Permanent** 37 hours per week Business Support Salary Scale 4 - 5 Scale Points 12 - 19 £18,630 - £23,061 per annum We are looking for an organised and efficient Recruitment Administrator who enjoys supporting their team, who is process driven,...

  • Payroll Administrator

    4 weeks ago


    South Shields, United Kingdom CDS Recruitment Ltd Full time

    This is an exciting opportunity for an experienced Payroll Administrator to join a team on a temporary basis. THE ROLE: - Assist Assistant Payroll and Employee Services Officers in carrying out their obligations. - Work as a cohesive team to provide customers and employees with an effective and efficient helpdesk service, which includes responding to a...


  • South Shields, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for a Customer Liaison Officer to join our team within South Tyneside. **The role**: - Being the first point of contact with customers, providing excellent customer service which our tenants have come to expect as standard. - Communicate politely, clearly and concisely at all times, recognising and apologising for mistakes if...


  • South Shields, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for 2 x Customer Liaison Officer to join our team within South Shields. Duties Of The Role: - Being the first point of contact with customers, providing excellent customer service which our tenants have come to expect as standard. - To communicate politely, clearly and concisely at all times, recognising and apologising for...


  • South Shields, United Kingdom All Temps Recruitment Full time

    **We are looking for an experienced administrator to provide administrative and clerical support in a busy local authority office in South Shields**. **The role** - ** **Assist in the organisation and provision of clerical and admin support in relation to the service area - Maintaining records. - Responding to and answering queries (including by letter) -...


  • South Shields, United Kingdom Barker Ross Group Full time

    **Job Title**: - Welfare Support Administrator**Contract Type**: - Temporary**Location**: - South Shields - Tyne and Wear**Industry**: - Office Support**Contact Name**: - Ellie Uttley- **Contact Phone**: - 01522 551910**Salary**: - plus company benefits**Date Published**: - 18-Apr-2024- Our public sector client based in South Shields, has an exciting...


  • South Shields, United Kingdom All Temps Recruitment Ltd Full time

    **We are looking for an experienced administrator to provide administrative and clerical support in a busy local authority office in South Shields**. **The role** - Assist in the organisation and provision of clerical and admin support in relation to the service area - Maintaining records. - Responding to and answering queries (including by letter) -...