Soft Play Coordinator

2 months ago

Havant, United Kingdom Horizon Leisure Centres Full time

**Soft Play Coordinator**

**Hours: 40 Hours**

**Location**: Havant Leisure Centre

**Salary: £23,088 per annum**

**About the role**

Horizon are looking for a Soft Play Coordinator to join us on our exciting journey as we transform our business from Good to Great. You will be part of the Community Health and Wellbeing Team reporting into the Community Sports & Activities Manager. In this role you are responsible for the day-to-day coordination of the children's soft play centre and all activities and events.

**Why Join the Horizon team?**

Well, one thing we can tell you for sure is that you won't regret it, in fact it just might be the best decision you make

Are you passionate, respectful of others, innovative, dynamic and want to work for a business that empowers colleagues to be the best version of themselves? If the answer is yes, this role may be the perfect job for you

We know our colleagues are the secret to our success and what sets us apart from competitors. We value all our colleagues and recognise and acknowledge their contributions. How do we do this? We offer a competitive salary, fantastic reward, and recognition schemes, lots of training, development, and progression opportunities, a wealth of wellbeing initiatives and an amazing fun workplace culture.

**Want to know a bit more about our business?**

Were an extremely successful leisure trust operating since 1997, with centres in Waterlooville and Havant. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives. How are we doing this? By providing outstanding facilities that are accessible and welcoming to everyone with a fun friendly team that are motivated and engaged.

**What are the k**ey responsibilities?**
- Ensure the Horizon Soft Play Centre is open and manned at the publicised times
- Work with the Marketing Department to promote products, services and events to members and non-members to grow revenue, occupancy, and overall usage
- Coordinate the events calendar and party bookings
- Organise and oversee childrens activities, parties and events
- Continuously initiate ideas, improve the level of service and facilities and ensure all employees are motivated
- Complete administration tasks relating to childrens activities, parties and events
- Support the Community Sports & Activities Manager with rotas
- Ensure compliance with all Health & Safety Legislation
- Assist with the induction of new employees
- Assist in the delivery of the annual training plan to Horizon Play Centre employees
- Ensure the safety of all visitors to the Horizon Soft Play Centre
- Effectively deal with customer enquiries
- Ensure equipment is set up correctly for activities
- Ensure the facilities are kept clean and free of hazards

**Experience & Qualifications**:

- Working with children (desirable)
- Working in a similar environment (desirable)
- Organising childrens activities, parties and events (desirable)
- Working in a customer facing role
- Experience in a supervisory role (essential)
- Good general standard of education

**Skills and competencies**:

- Ability to deliver excellent customer service
- Excellent communication skills
- Good team player
- Ability to adapt to change
- Good level of computer literacy

**What you can expect from us**:

- A comprehensive induction and training programme; you dont need to have worked in the leisure industry before. We will teach you all you need to know
- Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed
- Variety, no two days is the same
- An environment that encourages innovation and free thinking, surrounded by dynamic, empowered individuals.

**Benefits**:

- Free use of our award-winning gyms and access to exercise classes
- Employee discount and wellbeing platform
- Employee Assistance Programme - support for when you need it most
- Internal recognition schemes
- 22 days annual leave + 8 days bank holiday
- An extra day off for your birthday; a gift from us to you
- Opportunities for training, development, and progression
- Free DBS check for applicable roles
- Hybrid and family friendly policies
- Generous company sick pay scheme
- Employee referral scheme
- Company pension scheme
- And much more....

**Interview Process**:
The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

Although we would love to be able to get back to everyone individually, this may not always be possible. If you have not heard back from us in 2 weeks, please consider yourself unsuccessful for this post but dont let this put you off, there always lots of opportunities to join our great team so keep your eye on our recruitment page

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