Administrator
7 months ago
Contract to start on 25-03-24 until 31-08-24 with a possible extension.
**Experience in adult social care, adult safeguarding and minuting taking is desirable.**
**Main Purpose(s) of the job**:
To provide a comprehensive and effective administrative service to operational staff in the Social & Community Services Adult Social Care Team.
The Adult Social Care Teams are multi-disciplinary teams consisting of Managers, Social Workers, Occupational Therapists, Coordinators and Administrators.
The team provides information, advice, support and a range of services to adults in Oxfordshire.
The aim is to offer people choice and control over their care and support, helping them to stay independent, safe and in their own homes.
**Main Duties**:
To act as first point of contact for the team, taking initial information via telephone calls, recording and routing these correctly: dealing with the enquiry wherever possible, forwarding onto Duty workers or named workers.
Taking accurate messages and/or referrals; dealing with all callers tactfully and in a friendly, helpful and professional manner.
To undertake case recording onto our database, and the Social Care Records (and to provide support to operational staff undertaking this work.
To maintain other databases belonging to SCS; to provide performance management information as required by Managers.
To introduce, develop and maintain office systems (electronic and paper) as directed by the Senior Administrative Officer, Business and Planning Manager or Locality Manager, e.g. assisting the team to manage electronic folders, systems recording absence, waiting list, etc.
To provide general administrative support to the team, to include photocopying, creation/maintenance of Excel spreadsheets, sickness monitoring, annual leave requests and other ad-hoc tasks as required.
To process post, documents, etc. accurately and in a timely manner.
Liaise with admin colleagues and team professional staff when necessary to ensure correct entry of post and documents into the system.
To use Outlook Calendar to maintain diaries, including making appointments, scheduling and arranging meetings, booking rooms, updating team calendars and rotas and managing other associated systems.
5246461-03-24
**Salary**: £12.80-£13.93 per hour
Work Location: In person
Reference ID: 5246461-03-24
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