Operational Team Administrator

7 days ago


Cambridge, United Kingdom iWork Recruitment Limited Full time

Contract to start 12-12-22 until 31-03-23 with a possible extension.

**Operational Performance**:
General administration to assist the Repairs Operations Manager and Supervisors within the Operations Team.

Appointing jobs raised by CSC Repairs when appointments can’t be found.

Appointing jobs that require follow-on work.

Managing the Out of Hours administration by completing tasks in AccuServ and raising any follow-on tasks as required.

This may be urgent work requiring Operatives’ diaries to be checked for availability or liaising with other teams to see if staff members can be redeployed to ensure work is completed in a timely manner.

Raising jobs following Surveyors’ inspections.

Maintain information systems and electronic files in a timely, accurate and concise manner.

To ensure effective communication across the team and with customers.

Assist the Voids and Lettings Teams during the period of time when homes are empty with associated administration.

Maintain a positive, helpful, respectful approach to all aspects of the role including dealing with colleagues, responding to incidents and general communications.

**Strategic / Projects**:
Carry out any other duties as required by your line manager from time to time in accordance with the grading of the post.

**Person Specification**

Relevant experience of working in an administration role or office environment.

A background in Customer Service with the ability to approach tenants/clients.

Administrative processes ideally including record keeping, ordering and effective communication of information.

Relevant experience of repairs and maintenance sector.

Experience in using IT systems.

Providing statistical information and reports.

5220807-12-22

**Salary**: £12.17-£13.44 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 5220807-12-22



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