Quality Information Administrator

1 month ago


Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

As part of the Quality Team you will be responsible for maintaining all aspects of the Pathology Quality Management System, which includes the Pathology management document system such as Q-Pulse as directed by the Pan-pathology Quality Manager.

The Quality Information Administrator will provide support to the Pan-pathology quality manager and the Quality team to ensure that the quality of service is enhanced.

It will include liaising with departmental quality leads and others in the support of internal audit activity and maintenance of document control systems using Q-Pulse database along with other modules, as well as training to all level of staff.

Health Careers |

The post holder is required to provide comprehensive, administrative to the Pan-pathology Quality manager and Quality team using a variety of systems associated with the Laboratory Information System.

This will involve accurate inputting and extracting data skills and the ability to perform, charts, graphs, handling enquiries and problem solving, monitoring trends, along working to stringent policies and standards.

The Post holder will assist in training such as Audit training and Q-Pulse module (including Document, Incident (CA/PA), etc.) training to staff within departments of the Pathology department. Provide training and demonstrate office systems to colleagues and trains new starters as required.

The Quality information Administrator will need excellent knowledge and skills of I.T such as Microsoft Word, Excel and PowerPoint.

Able to demonstrate excellent organizational and time management skills with the ability to work as an individual and plan, prioritize own workload, as well as being part of a team.

Why work with us

The Quality Information Administrator will provide support to the Pan-pathology quality manager and the Quality team to ensure that the quality of service is enhanced. It will include liaising with departmental quality leads and others in the support of internal audit activity and maintenance of document control systems and Q-Pulse using the computer databases.

You are required to provide comprehensive, administrative skills to the Pan-pathology Quality manager and Quality team using a variety of systems associated with the Laboratory Information System.

This will involve accurate inputting and extracting data skills and the ability to perform, charts, graphs. Handling enquiries and problem solving, working to Pathology protocols and procedures.

Challenging and varied role, with an opportunity to support the Quality team in making a positive difference to patient outcomes

Directorate staff including Lab Managers and Pan-Pathology Quality Manager

There is a requirement to communicate complicated information to other departments and other NHS staff

Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly

The post holder will be required to develop and maintain effective communication and working relationships within the division and the Trust

It is a requirement of the post that information is communicated in a consistent manner in line with Trust and Pathology legislation, policies and procedures

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.



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