Patient Safety and Quality Administrator
2 weeks ago
Job summary
With the imminent implementation op the new Patient Safety Investigation Response Framework (PSIRF), there is no better time to join the Patient Safety and Quality Team at Torbay Hospital
We are seeking to recruit a candidate who have a keen interest in patient safety.
You will be joining Torbay and South Devon NHS Foundation Trust to work as a member of the Central Patient Safety and Quality Team (PSQT) and will assist the team in facilitating high quality safe care for service users by supporting staff in monitoring incident and near miss reports learning from these to continually improve the quality of care provided.
Main duties of the job
The post holder will be involved the implementation of the Patient Safety framework to ensure that the organisation consistently demonstrates a learning and quality improvement culture.
We believe that this role is a tremendous opportunity for the post holder to deliver and make a real difference to patient safety and quality.
The post holder will use a variety of administration skills:
To support the incident reporting system assessing risk and reporting to various committees aimed at improving the quality and care of service users across the Trust. To provide administrative support in the production and management of clinical policies, guidelines and other clinical-facing documents, formatting these using Microsoft Office and preparing them for Trust publication To provide administrative support in the production and management of patient information leaflets This post will also assist with the administration of audit as well as supporting activities that relate to the investigation of incidents and the quality and patient safety agenda commensurate with grade To receive and process the alerts the Trust receives via the Central Alerting System Assist in embedding the patient quality and safety processes across the Trust and support the PSQT in operationally managing those processes. Assisting in the design and upkeep of audit tools, databases
About us
The successful candidates will be joining an expanding team whose main aim is to support the organisation in a consistent approach to learning from patient safety incidents and to promote a quality improvement culture.
The post holder will be working alongside 2 other Patient Safety and Quality Administrators. Each post holder will have their own areas of responsibility however there will be opportunity to develop within other areas of patient safety work as the post holder will be expected to cross cover and support during leave.
The post holder will report to one of the Patient Safety and Quality facilitators who have an oversight of of incident management, clinical effectiveness and clinical audit.
The Patient Safety Specialist is the overall lead for the team.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification .
Person Specification
Qualifications,
Essential
Good standard of general education to include GCSE in Maths and English at Grade C/4 (or equivalent) IT qualification NSCL computer driving licence or equivalent
Desirable
NVQ Level 3 Business Administration or equivalent experience
Knowledge and Experience
Essential
oGood working knowledge of Microsoft Office packages including Outlook, Word, Excel and Visio Clerical, administrative or reception experience (minimum 1 year)
Desirable
Recent experience within a customer care, healthcare,education or social care setting Experience of using document management processes
Communication and Attitude
Essential
Effective interpersonal, organisational and communication skills Punctual, cheerful, reliable and dependable
Desirable
Minute taking Interested/enthusiastic about working within our services-
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