Accessible Information, Disability and

3 weeks ago


Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

The primary purpose of this post is to provide comprehensive support to patients and service users (and where appropriate parents, family members and unpaid carers) in relation to their information and communication needs.

The role will provide disability and carer information, signpost people to appropriate services, identify any accessibility issues, and address these issues with regards to information provision.

This may involve staffing information stands such as Torbay Hospital’s advice point and providing telephone or face-to-face advice.

You will be responsible for the effective implementation of the Accessible Information Standard throughout the organisation.

You will support the development of the Accessible Information Service (AIS) to effectively identify individuals with additional information and communication needs as a result of a disability.

This will involve direct contact with the public, acting as a ‘hub’ for recording and flagging information.

This role will support the local community and Trust staff, liaising with existing services across the organisation to support local implementation, and promoting the various local support organisations.

This post will be part of the Patient Engagement Team of Torbay and South Devon NHS Foundation Trust.

You will liaise with the broader health and care community across South Devon on matters regarding the individual needs of our local population and will engage with community stakeholders and diverse staff groups across the Trust.

This will involve maintaining knowledge of local support organisations and, where necessary, signposting or providing appropriate information as to the support which they provide.

You will need to actively engage with, and understand the requirements of, all departments and specialties around the Trust.

This is necessary to effectively advise and support the implementation of the Accessible Information Standard.

Sensory Team are a small but supportive team who are passionate about delivering quality care to patients.

We are a motivated and caring team to both patients and colleagues.

The team is flexible and promotes a healthy work/home life balance.

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.


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