Director of Service Improvement

3 months ago

Camberley, United Kingdom Mulberry Recruitment Full time

**Director of Service Improvement**

**Location: Frimley**

**Salary: £55,000 + Car Allowance**

**Hours: Monday - Friday 9am - 5pm**

Working for a leading estate management company, who manage an excess of 100 exclusive and beautifully landscaped developments across the South of England.

My client are looking for a highly motivated, organised, and enthusiastic individual with a proven record of delivering transformational change. You will propel their service offering to the next level, engaging with and inspiring the team to deliver an outstanding service for customers.

**Daily Duties**:
Working closely with the Chief Executive and other members of the Executive Team to deliver the company’s Strategic Plan.

You will also be the driving force ensuring amazing service delivery from the Teams with a focus on continuously improving professionalism and talent to engage positively.

Take responsibility for the delivery of specific change and transformation projects.

Lead the effective operational performance, introducing new performance measures and embedding these into everyday working.

Ensure effective performance management and reporting systems are in place at all levels, working in close conjunction with the HR Team.

Lead the development and use agreed benchmarks to evaluate the quality, safety, and effectiveness of services and to inform the development of strategic policy and operational objectives, to drive improvement and efficiency and report this to the Board.

Lead on the commercial aspects of third-party relationships, managing the engagement process with strategic stakeholders.

Hold executive responsibility for key functions across the company including customer services, operations, human resources, and marketing.

**Person Specification**:
A background in Change Management & Business Improvement is desirable for this role.

You will be a real ambassador for customers, be solution-focused, and passionate about ensuring the company deliver a professional service, enhance productivity and improve wherever possible.

You will be able to provide high quality professional advice to the Executive and Senior Management Teams along with the wider teams.

Ensuring that team structures and individuals are organised to achieve maximum effectiveness in delivering objectives.

**Job Types**: Full-time, Permanent

**Salary**: £55,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: NS

  • Director of Service Improvement

    3 months ago

    Camberley, United Kingdom ELM Group Full time

    **Director of Service Improvement** **Frimley, Surrey (35 hours per week)** - We are looking for a highly motivated, organised and enthusiastic individual with a proven record of delivering transformational change. We want you to propel our service offering to the next level, engaging with and inspiring our team to deliver an outstanding service for our...

  • Service Improvement

    3 months ago

    Camberley, United Kingdom Jackson Sims Recruitment Full time

    Director of Service Improvement (Property Sector) Location: Surrey Hours: Monday - Friday 9-5:30pm Type: Hybrid working **Salary**: £55,000PA Summary of the role: In this key role you will be responsible for driving the service offering to the next level for our customers. You will lead the teams of Area Managers, Estate Managers and Estate Support...

  • Managing Director for Our Sales Company in Uk

    3 months ago

    Camberley, United Kingdom Alfa Laval Full time

    Alfa Laval is looking for a Managing Director for our Sales Company in United Kingdom & Ireland At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark...

  • Export Sales Director

    3 months ago

    Camberley, United Kingdom French Selection UK Ltd Full time

    French Selection (FS) Export Sales Director Location: Camberley Hybrid work with at least 3 days a week in the office **Salary**: up to £90,000 per annum plus OTE bonus and a company car or allowance Ref: 4195SD An opportunity to make a difference with a well-established worldwide manufacturer and supplier of product inspection equipment used in...

  • Operations Director

    14 hours ago

    Camberley, Surrey, United Kingdom Tenpin Full time

    About the RoleWe are seeking a highly motivated and experienced General Manager to join our team at Tenpin. As a key member of our management team, you will be responsible for the day-to-day operation of our centre, including the development and growth of our people, sales, and profits.Key ResponsibilitiesDevelop a culture that ensures consistent excellence...

  • Operations Director

    2 days ago

    Camberley, Surrey, United Kingdom Tenpin Full time

    About the RoleWe are seeking a highly motivated and experienced General Manager to join our team at Tenpin. As a key member of our management team, you will be responsible for the day-to-day operation of our centre, including the development and growth of our people, sales, and profits.Key ResponsibilitiesDevelop a culture that ensures consistent excellence...

  • Store Director

    2 days ago

    Camberley, Surrey, United Kingdom BODYPOWER SPORTS LTD Full time

    We are seeking a highly skilled and experienced Store Manager to lead our Frimley store, a key location for BODYPOWER SPORTS LTD. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational efficiency.Key Responsibilities:Leadership and Management: Lead and motivate a team...

  • Trainee Estate Agent

    3 months ago

    Camberley, United Kingdom The Chancellors Group of Estate Agents Ltd Full time

    This is a fantastic opportunity to join our Camberley Branch as a Lettings Estate Agent. Previous Estate Agency experience is not essential as all training will be provided specifically tailored towards lettings and the current property market. If you enjoy recognition and strive to be the best at everything you do then this is the perfect opportunity to...

  • Trainee Estate Agent

    3 months ago

    Camberley, United Kingdom The Chancellors Group of Estate Agents Ltd Full time

    This is a fantastic opportunity to join our Camberley Branch as an Estate Agent within our sales team. Previous Estate Agency experience is not essential as all training will be provided specifically tailored towards sales and the current property market. If you enjoy recognition and strive to be the best at everything you do then this is the perfect...

  • Trainee Estate Agent

    3 months ago

    Camberley, United Kingdom The Chancellors Group of Estate Agents Ltd Full time

    This is a fantastic opportunity to join our Camberley Branch as a Lettings Estate Agent. Previous Estate Agency experience is not essential as all training will be provided specifically tailored towards lettings and the current property market. If you enjoy recognition and strive to be the best at everything you do then this is the perfect opportunity to...

  • Trainee Estate Agent

    3 months ago

    Camberley, United Kingdom The Chancellors Group of Estate Agents Ltd Full time

    This is a fantastic opportunity to join our Camberley Branch as an Estate Agent within our sales team. Previous Estate Agency experience is not essential as all training will be provided specifically tailored towards sales and the current property market. If you enjoy recognition and strive to be the best at everything you do then this is the perfect...

  • Army Medical Services

    3 months ago

    Camberley, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 290698**Salary**: - £41,000- salary pro rata to hours worked (18.5 per week)**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - MOD - Army**Type of role**: - Health Professionals**Working pattern**: - Job share**Number of jobs available**: - 1Contents Location About the...

  • Protective Services Regional Manager

    1 week ago

    Camberley, United Kingdom Bank of America Full time

    Job Description:Job Title: Protective Services Regional ManagerCorporate Title: Vice PresidentLocation: Camberley / LondonCompany Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates,...

  • Trainee Estate Agent

    3 months ago

    Camberley, United Kingdom The Chancellors Group of Estate Agents Ltd Full time

    This is a fantastic opportunity to join our Camberley Branch as a Lettings Estate Agent. Previous Estate Agency experience is not essential as all training will be provided specifically tailored towards lettings and the current property market. If you enjoy recognition and strive to be the best at everything you do then this is the perfect opportunity to...

  • Senior Sales Director

    2 days ago

    Camberley, Surrey, United Kingdom GCB Recruitment Full time

    Job Opportunity: Experienced Sales Manager to Join Our TeamAbout the Role: We are seeking a highly skilled and motivated Sales Manager to join our team as a Senior Sales Manager at our Camberley branch. As a key member of our sales team, you will be responsible for leading and managing a team of sales professionals to achieve exceptional results.Key...

  • Senior Professional Services Consultant

    2 days ago

    Camberley, Surrey, United Kingdom IP-People Full time

    Job Summary:We are seeking a highly skilled and experienced Technical Services Lead to join our team at IP-People. As a Senior Professional Services Consultant, you will be responsible for leading our technical implementation team and collaborating with our Technical Director and Solutions Architect to design and implement solutions for our clients.Key...

  • Protective Services Regional Manager

    14 hours ago

    Camberley, Surrey, United Kingdom Bank of America Full time

    Job Title:Protective Services Regional Manager - Event Security SpecialistJob Summary:We are seeking a highly skilled and experienced Protective Services Regional Manager - Event Security Specialist to join our team at Bank of America. As a key member of our security team, you will be responsible for ensuring the safety and security of our employees,...

  • Protective Services Regional Manager

    1 day ago

    Camberley, Surrey, United Kingdom Bank of America Full time

    Job Title:Protective Services Regional Manager - Event Security SpecialistJob Summary:We are seeking a highly skilled and experienced Protective Services Regional Manager - Event Security Specialist to join our team at Bank of America. As a key member of our security team, you will be responsible for ensuring the safety and security of our employees,...

  • Technical Services Lead

    3 days ago

    Camberley, Surrey, United Kingdom IP-People Full time

    **Job Summary**We are seeking a highly skilled Senior Professional Services Consultant to join our team at IP-People. As a key member of our technical services team, you will be responsible for leading the design and implementation of complex IT solutions for our clients.Key Responsibilities:Acting as the Design and Implementation Lead/Senior Technical...

  • Army - Business Support Officer

    3 months ago

    Camberley, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 289312**Salary**: - £22,758**Job grade**: - Administrative Officer- E1**Contract type**: - Permanent**Business area**: - MOD - Army**Type of role**: - Administration / Corporate Support - Business Management and Improvement - Knowledge and Information Management - Operational Delivery**Working pattern**: -...