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Administrator (Operational Support)

3 months ago

Leeds, United Kingdom West Yorkshire Fire & Rescue Service Full time

Administrator (Operational Support).

Full-time, Permanent Contract

Location: Service Delivery Centre, Leeds (2024) / FSHQ, Birkenshaw (2025)

**£24,702 to £25,545 per annum [National Pay Award pending usually from 1 April 2024]**

Do you have a passion for improvement? Are you confident communicating with a wide array of people? Can you identify trends and work out what they mean?

If so, you can help West Yorkshire Fire & Rescue Service by supporting our teams to improve how we perform at operational incidents through promoting good practice and identifying learning.

We offer an excellent package including generous holiday entitlement, family friendly working, 37 hour week flexible working arrangements, including hybrid working, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program, and car salary sacrifice scheme.

Job Purpose: To provide administration support to the Operational Support Department.

Key Responsibilities: Your responsibilities include capturing and managing data from incidents and exercises, analysing data and sharing with the department to identify trends, support investigations (internal and external) and a wide range of administration duties.

Essential requirements: You will have experience of providing administrative support, communicating with a wide array of stakeholders, analysing, interpreting and presenting data and working as part of a team.

We offer flexible working arrangements, including hybrid working. Whilst you will be required to work from our offices for parts of your initial training, after this you'll work both in the office and from home as part of our 'hybrid' working model.

Therefore, applicants must have a reliable home internet connection.

Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting over 950 firefighters who work round the clock to help people and save lives.

We are a caring organisation, promote an environment of inclusivity and learning and welcome people from all walks of life - just as long as you can show commitment to our values such as integrity and teamwork.

We offer an excellent package as outlined above. Job share applicants welcome.

**N.B - **Interviews will take place on **Tuesday 16 April 2024.**

WYFRS is a ‘Real Living Wage’ employer and have// been rated ‘good’ by HMICFRS in all areas of our service.

**Job Types**: Full-time, Permanent

**Salary**: £24,702.00-£25,545.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Leeds

Application deadline: 07/04/2024