Operations Administrator

7 months ago

Leeds, United Kingdom SharkNinja Full time

Our purpose is to positively impact people's lives every day in every home around the world We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

**JOB TITLE: Operations Administrator**

**REPORTS TO: Team Lead, Retail Operations**

**LOCATION: Leeds, UK**

As we continue to grow, we are excited to add a Operations Administrator to our global team.

**OVERVIEW**:
As a Operations Administrator, you will be responsible for overseeing the successful delivery of sales orders to meet SharkNinja clients' expectations, provide customer service to our retailers and internal stakeholders as well as perform general administrative tasks. You will be interfacing with freight providers, 3PL providers, and various clients.

**Here are some of the EXCITING things you'll get to do (RESPONSIBILITIES)**:
**Duties include**:

- Processing Purchase Orders
- Recording and Tracking and Reporting on order status
- Pricing validation
- Validate inventory availability and allocation
- Securing delivery date and time via client central booking
- Follow the order fulfillment process until successful completion
- Monitoring and resolving any system discrepancy
- Owning the client requirements from an operational perspective
- Coordinate and monitor supply chain operations
- Overseeing successful processing of purchase and sales orders
- Communicate with suppliers, retailers, customers
- Plan and track shipments according to customer requirements
- Keep logs and records of warehouse stock, executed orders
- Prepare accurate reports for management
- Facilitate the shipping of products from one destination to another
- Take steps to avoid delays or quality issues
- Drive continuous improvement

**ATTRIBUTES & SKILLS (REQUIREMENTS)**:

- Previous admin or logistics experience is preferable, however a good attention to details and being a 'team player' are equally important. IT literacy and the willingness to learn are also relevant.
- Drive, ambition and enthusiasm to deliver results and progress within the organisation
- Ability to work in a fast-paced, deadline driven environment
- Resourceful, well organized, highly dependable, efficient and detail oriented with ability to take ownership, drive results, and manage projects to completion.
- High energy level with ability to multitask and open to changing direction
- A willingness to learn and adjust with the ever-changing demands of a fast-moving business environment
- Good organizational and coordination abilities and ability to multi-task
- Problem-solving skills
- Decision making ability
- Ability to prioritize
- Strong attention to details
- Excellent communication and interpersonal skills
- Computer literacy: Excel, Outlook, Word, ERP systems

**#LI-HYBRID**
- At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
- YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET_
- _Lead us to be "RARELY SATISFIED"_
- _Make things better each day; "PROGRESS OVER PERFECTION"_
- _Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE"_
- _Deliver something great; "WINNING IS A TEAM SPORT"_
- _Be clear and honest, "COMMUNICATING FOR IMPACT"_

Explore SharkNinja on our social channels:
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