Rental Operations Support Administrator

3 months ago


Leeds, United Kingdom AMT Vehicle Rental Full time

**Overall Job Purpose**
- To process fines / PCNs / other traffic violations
- To provide support to vehicle rental administration
- Invoicing, both interim and end of hire, keeping all records updated and accurate.
- Maintaining and building good relationships with both customers and stake holders.

**Scope of Job**

You will be part of a small team responsible for all administration tasks relating to the support function within the central reservations and support team.

Managing our customers dashboards and keeping them updated. Taking phone calls and supporting the overflow calls for the reservations team.

**Main Duties**

Processing PCN’s.

Daily invoicing of live and terminated hires

Ensuring we capture additional charges, including excess mileage, fuel, etc

Updating corporate customer dashboards/run reports and day sheets

Assisting the Central Reservations team with overflow calls and hire requests

Working closely with our branches to ensure all off hires are actioned, relevant paperwork on the rentals and any extension requests actioned on behalf of the branches/client

Maintaining daily diaries for accurate reporting

Ensuring customer insurance policies are updated and renewed as and when they expire

Tariff data is entered and maintained within Prohire for each client

**Skills & Experience**

Excellent communication and customer service skills. Computer literate. Team player but able to work from own initiative.

Administration experience necessary. Motor industry experience preferred but not essential.

Willingness to learn. Dynamic individual. Punctual and good timing keeping.

The role is 37.5 hours per week, Monday to Friday.

**Benefits**
- Commitment to your continuous personal and professional development.
- Competitive Salary
- 21 days holiday + bank holidays

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person



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