Vehicle Rentals Administrator

2 weeks ago


Leeds, United Kingdom GLOBALAUTOCARE.CO.UK Full time

Global Autocare Limited is looking for a full time Vehicle Rentals Administrator

**What you will do**:

- The Vehicle Rentals Administrator will contribute as part of a team to maintaining an efficient and accurate vehicle rental service, building and maintaining strong and long-lasting customer relationships through the provision of a high quality service.

**How you will do it**:

- Effective administration of customer rental requirements, arranging collections, deliveries, and vehicle swaps, ensuring customer requests are processed accurately and efficiently, thereby meeting expectations and building strong customer relationships.
- Delivering high levels of customer support and thereby ensuring that Global’s rental volume increases in line with the Company objective whilst providing customers with outstanding service and business solutions.
- Creating, activating and storing schedules, closing rental schemes and producing end invoices; organising transactions and maintaining customer records; responding to queries.
- Closing rental schemes and producing end invoices.
- Organising transactions and maintaining customer records, ensuring all documentation is stored in relevant car and customer files.
- Outsourcing bookings when required using the online booking systems.
- Observing safe working practices at all times, carrying out duties with due care and in line with Company policies and procedures.
- Other ad hoc duties as required by the Company.
- Assisting other departments where help is needed with admin responsibilities.

**What do you need to be successful?**
- Experience in a similar role and similar industry would be advantageous.
- Methodical and process driven.
- High levels of attention to detail and accuracy.
- Work well under pressure especially during peak periods.
- Good numeracy & literacy skills.
- Good IT skills, including an understanding of Microsoft packages.
- Proven communication skills to both internal and external stakeholders.
- Strong organisation skills to effectively manage and prioritise workload.



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