Call Handler
3 weeks ago
**Call Handler**
**£18,525 - £22,000 (depending on experience)**
**Hybrid (2 days office, 3 days home based)**_**Do you have previous customer service experience?**_
- **Do you have excellent communication skills?**_
- **Are you looking for an excellent career opportunity?**_
We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.
**What will you be doing?**:
- You will be to be the first point of contact for customers, ensuring that you collate all the information on the system to ensure the customers journey is seamless.
- Where appropriate, investigate cases to ensure all the information is correct
- Handle all cases from registration to completion.
- Build rapport and gain positive relationship with customers and colleagues.
**What are they looking for?**:
- A natural communicator and a flare for building rapport with people over the phone
- A great team player
- Enthusiastic and confident
**Hours and Benefits**
Monday - Friday (Hybrid)
2 days in office, 3 days from home
37.5 hours per week between 8am - 6pm
28 days holiday
Birthday off work
Charity Days Off
Healthcare
Can purchase extra holidays
Cycle to work scheme
Paid lunch once a week when in the office
Team nights out
Annual Staff awards
**Interested?**
Call Laura on for more information
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