Call Handler
7 months ago
**WHO ARE WE?**
**Were innovators and weve made big changes in our industry**
Employing over 500 teammates across the country, were the UKs largest property auctioneer, market leader in online auction and the pioneers of the UKs first end-to-end onboarding and sales progression platform.
**OUR PROMISE TO YOU**
Working in our team, you have the freedom to shape your career, be an innovator and be proud of the work you do. From auction and conveyancing specialists, to tech, sales and marketing roles, we can help you find and grow your Super Future.
Were built on values that drive us, our decisions, our behaviour and everything inbetween.
**_ Think youve got what it takes?_**
iam Effective. iam Customer Focussed. iam Pioneering. iam Collaborative
**YOUR ROLE**
As a Call Handler, you will receive incoming calls from our customers, the wider iamproperty group and also our partner agents, insuring to deal with all calls in an effective and professional manner, whilst being a real ambassador for the business.
**What youll be doing**:
- Take incoming calls from various channels across the Group in a professional manner and liaise back to the relevant person/department accurately.
- You will manage your time effectively to enable you to provide an excellent service.
- You will be enthusiastic in delivering our key objectives at every opportunity.
- Have a keen eye for detail and report any issues that are brought to your attention regarding money laundering, or anything that could potentially lead to a customer compliant.
- You will be a team player and be happy to assist with the wider team when required.
**GOT SKILLS?**
**What are the top things youll bring to the role?**
- Previous experience in a similar position
- Excellent communication skills and telephone manner
- The ability to be proactive and take initiative
- A good knowledge of Microsoft office packages
- Attention to detail
**This is a 6 month Fixed Term Contract**
**WHAT NEXT?
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