Call Handler

3 days ago


Newcastle upon Tyne, United Kingdom greenbean RPO Full time

We are working with a client based in the north Tyneside area who are looking for Call Handlers to join their company on a permanent basis.

If you are a natural problem solver and multi-tasker then this role will be ideal for you.

This is not your usual customer service role and is ideally suited to those who are able to remain calm under pressure.

Based in a purpose built high security Alarm Receiving Centre you will be part of a specialist team of Alarm Response Handlers that provide immediate response to customers when their security alarm is triggered.

You’ll receive full training on how to remotely navigate the system, take charge of the incident, identify any triggers and take immediate action which may include liaison with police and other emergency services

Working hours

You’ll be flexible to work 5 days out of 7 between the days of Monday - Sunday.

The role is 37.5 hours per week and there are 3 shift options you can be considered for,

Earlies between 7am to 3:30pm

Lates between 1:30pm-10pm

Nightshift 10pm-7am

Part time options are also available.

**Benefits**:
The job offers internal mobility, training and development, international opportunities and tools to support you develop new skills. Your benefits include:

- Basic salary £21,000 - £23,000 p.a.
- Employee Alarm Discount
- Performance & Attendance Bonus up to £1,200 p.a.
- 29 days annual leave including bank holidays increasing to 31 after 1 year of service
- Increasing Annual Leave Entitlement
- Birthdays Off
- Discounted Gym & Health Club Membership
- Complementary Nespresso Hot Drinks
- Contributory Pension
- Bupa Private Healthcare and Medicash Cash Plan
- Perkbox - discounts from major retailers such as M&S, Morrisons, Tesco, Sainsburys, Amazon and others
- Enhanced Maternity & Paternity Schemes
- Employee Referral Cash

If you are interested in this role please get in touch

**Salary**: From £21,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Wellness programme

Schedule:

- 8 hour shift
- Weekend availability

Work Location: One location

Reference ID: VSURE


  • Call Handler

    1 day ago


    Newcastle Upon Tyne, United Kingdom LSL Property Services plc Full time

    An exciting new opportunity has arisen within LSL’s Estate Agency Division finance team for a **Call Handler** to join our busy and energetic Credit Control & Client Accounts teams. Supporting our **Your Move & Reeds Rains**estate agency brands this is an excellent opportunity for an experienced customer service professional to provide a first class...

  • Call Handler

    1 day ago


    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Call Handler** **Newcastle - NE12 8BU** **Salary**: £21,000 - £ 23,000 pa + up to £1,200 pa Performance & Attendance Bonus **Working Hours**: 37.5 hours per week **Shift Pattern**: Monday - Sunday between 7 am to 10pm, 5 on 2 off, must be flexible with shifts **Holidays**: 29 days’ annual leave including bank holidays, increasing to 31 days after 1...


  • Newcastle Upon Tyne, United Kingdom cms Full time

    **Nightshift Call Handler** **Newcastle - HYBRID WORKING** **Full Time** **£10.90 per hour + shift allowance** **Up to 9 month contract**: - Our client is a large facilities management company looking for a Nightshift Call Handler to assist on a fast paced contract._ Day to day duties can include: - Handling inbound and outbound calls - Logging jobs and...


  • Newcastle upon Tyne, United Kingdom Saville Medical Group Full time

    Please see the attached job description for more information on the job role of Call Handler/Administrator.


  • Newcastle Upon Tyne, United Kingdom cms Full time

    **Call Handler** **Newcastle - HYBRID WORKING** **Part Time - Weekend / Evening work** **Shifts between 6am - 8pm** **£10.90 per hour** **Temp to Perm**: - Our client is a large facilities management company looking for a Call Handler to assist on a fast paced contract._ Day to day duties for the Maintenance Helpdesk will include: - Handling inbound and...

  • Call Handler

    2 days ago


    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Call Handler** **Newcastle - NE12 8BU** **Salary**: £21,000 - £ 23,000 pa + up to £1,200 pa Performance & Attendance Bonus **Working Hours**: 37.5 hours per week **Shift Pattern**: Monday - Sunday between 7 am to 10pm, 5 on 2 off, must be flexible with shifts **Holidays**: 29 days’ annual leave including bank holidays, increasing to 31 days after...

  • Call Handler

    7 months ago


    Newcastle upon Tyne, United Kingdom iamproperty Full time

    **WHO ARE WE?** **Were innovators and weve made big changes in our industry!** Employing over 500 teammates across the country, were the UKs largest property auctioneer, market leader in online auction and the pioneers of the UKs first end-to-end onboarding and sales progression platform. **OUR PROMISE TO YOU** Working in our team, you have the freedom...

  • Call Handler

    18 hours ago


    Newcastle upon Tyne, United Kingdom greenbean RPO Full time

    We are working with a client based in the north Tyneside area who are looking for Call Handlers to join their company on a permanent basis. If you are a natural problem solver and multi-tasker then this role will be ideal for you. This is not your usual customer service role and is ideally suited to those who are able to remain calm under pressure. Based...

  • Call Handler

    1 day ago


    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Call Handler** **Newcastle - NE12 8BU** **Part Time** **Working Hours**: 20 hours per week **Salary**: £19,000 (pro-rated) + up to £1,200 pa Performance & Attendance Bonus **Shift Pattern**: Monday - Sunday, between 5pm-10pm, 5 on 2 off, must be flexible with shifts **Holidays**: 29 days’ annual leave including bank holidays, increasing to 31 days...

  • Call Handler

    7 months ago


    Newcastle upon Tyne, United Kingdom Cybit Full time

    **Job Title**: Call Handler **Hours**: Full or part-time considered **Location**: Based from our Newcastle or Thatcham office with hybrid remote working flexibility. **Salary**: Up to circa £22,000 (full time equivelent) depending on skills & experience **Cybit**: Our success is people powered, and we're on a mission to work with the best. Rapid growth,...

  • Alarm Call Handler

    7 months ago


    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Alarm Call Handler** **Newcastle - NE12 8BU** **Salary**: £21,000 - £ 23,000 pa + up to £1,200 pa Performance & Attendance Bonus **Working Hours**: 37.5 hours per week **Shift Pattern**: Monday - Sunday between 7 am to 10pm, 5 on 2 off, must be flexible with shifts **Holidays**: 29 days’ annual leave including bank holidays, increasing to 31 days...

  • Alarm Call Handler

    6 months ago


    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Alarm Call Handler 19th Febuary Start** **Newcastle - NE12 8BU** **Salary**: £21,000 - £ 23,000 pa + up to £1,200 pa Performance & Attendance Bonus **Working Hours**: 37.5 hours per week **Shift Pattern**: Monday - Sunday between 7 am to 10pm, 5 on 2 off, must be flexible with shifts **Holidays**: 29 days’ annual leave including bank holidays,...

  • Alarm Call Handler

    7 months ago


    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Alarm Call Handler** **Newcastle - NE12 8BU** **Salary**: £21,000 - £ 23,000 pa + up to £1,200 pa Performance & Attendance Bonus **Working Hours**: 37.5 hours per week **Shift Pattern**: Monday - Sunday between 7 am to 10pm, 5 on 2 off **Holidays**: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years'...

  • Call Handler

    7 months ago


    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Alarm Call Handler (Afternoon / Evening Shift)** **Newcastle - NE12 8BU** **Salary**: Starting at £23,000 increasing to £25,000 with role progression + up to £1,200 performance & attendance bonus **Working Hours**: 37.5 hours per week **Shift Pattern**: Shifts between Monday - Sunday from 1:30pm until 10pm (5 days, 2 days off) **Holidays**: 29...

  • Call Handler

    7 months ago


    Kingston upon Hull, United Kingdom Novo Recruitment Ltd Full time

    **Job Title: Call Handler** **Location**: Sheffield, United Kingdom **Salary**: £25,000 annually **About Us**: Novo recruitment is a leading recruitment agency committed to matching skilled individuals with rewarding career opportunities. We are currently seeking experienced Call Handlers on behalf of our well established client to join a dynamic team...

  • Alarm Call Handler

    7 months ago


    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Alarm Call Handler** **Newcastle, NE12 8BU** **Salary**: Starting at £23,000 increasing to £25,000 with role progression + up to £1,200 performance & attendance bonus **Working Hours**: 37.5 hours per week **Shift Pattern**: Set schedules include 7am until 3:30pm (days) or 11:45am until 8:15pm and 1:30pm until 10pm (lates - rotational shift...

  • Alarm Call Handler

    7 months ago


    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Alarm Call Handler** **Newcastle, NE12 8BU** **Salary**: Starting at £23,000 increasing to £25,000 with role progression + up to £1,200 performance & attendance bonus **Working Hours**: 37.5 hours per week **Shift Pattern**: Set schedules include 7am until 3:30pm (days) or 1:30pm until 10pm (lates). Night shifts are available too. Shifts are 5 days...


  • Newcastle Upon Tyne, United Kingdom Hadrians Recruitment Full time

    Are you interested in joining an award-winning company with plenty of opportunities for personal development and lots of fun along the way... Our client is a leading mortgage provider looking to recruit a brand new team of Customer Service Call Handlers as a result of their success and growth. Experience is not essential as full training will be provided...

  • Call Handler

    7 months ago


    Newcastle upon Tyne, United Kingdom Perfect Image IT Solutions Full time

    **Hours**: Full or part-time considered **Location**: Based from our Newcastle or Thatcham office with hybrid remote working flexibility. **Salary**: Up to circa £22,000 (full time equivelent) depending on skills & experience **Cybit**: Our success is people powered, and we're on a mission to work with the best. Rapid growth, huge opportunities and...

  • Patient Coordinator

    7 months ago


    Newcastle upon Tyne, United Kingdom Everyturn Full time

    **An exciting opportunity has arisen for patient focused Advisors/Call Handlers to support our busy National Team, based at our Head Office in Great Park (NE13 9BA). You will work on a hybrid basis** As a Patient Coordinator, you will work flexibly across all our services using our systems and you will manage all calls and referrals into the service,...