Claims Handler Specialist

3 weeks ago


Newcastle under Lyme, Staffordshire, United Kingdom Claims Consortium Group Full time

We are seeking an experienced Claims Handler to join our team in Newcastle under Lyme. As a Claims Handler Specialist, you will be responsible for managing insurance claims across multiple clients.

This role requires strong communication skills, the ability to work independently, and leadership level responsibilities such as managing surveyors or triaging claims and appointing suppliers.

The ideal candidate will have previous customer service experience, experience with preventing and resolving complaints, and knowledge of buildings insurance for claims handlers.

You will also be required to use various IT systems, have good organization skills, and be able to effectively prioritize your workload.

Estimated salary: £22,500-£25,000 per year (depending on experience).

Job Description:

  • Owning a caseload of insurance claims
  • Managing all aspects of the claim from start to finish
  • Being available to field calls from customers and suppliers
  • Engaging with clients and suppliers via email and phone
  • Working with high levels of autonomy
  • Taking on leadership level responsibilities

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