Administrative Assistants

2 weeks ago


Northampton, United Kingdom Ministry of Justice Full time

**Administrative Assistants - Northampton - CCBC - 75600**
**£20,126**
**Northampton**:
**About us**

Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply. HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. National Business Centres (NBC) manage centralising administrative and contact functions in HMCTS. Our roles are critical, supporting our service users and colleagues in HMCTS with great performance and a strong culture. Joining us is a chance to play a pivotal role which give people and businesses access to potentially life-changing justice.

**The key purpose of the role**

Our administrative teams are the core of the NBC, delivering great customer service and operational processing work to enable Justice. Typical roles include general filing and photocopying, collecting and delivering files, post handling, monitoring office supplies and preparing documents. We empower our staff to be the voice of our customers, giving them opportunity to make changes that matter to our users.

**Essential Skills & Criteria**:

- Customer Service and Administrative skills
- Proficient with IT packages and an ability to learn new systems
- Excellent communication and organisational skills

**Key responsibilities may include**:
**Administration**
- Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
- Creating, updating, distributing, and tracking files, bundles and documents
- Maintaining the Court Library (including e-transcripts and books)
- Sorting and delivering lists of hearings for internal and external notice boards

**Correspondence**
- Completing standard letters, forms, registers, etc where the information is clearly defined.
- Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.
- Amending standard instructions, manuals, and directories, circulating, and distributing documents, journals etc.

**Post Handling**
- Opening, sorting, distributing and dispatching post
- Collecting and delivering post from appropriate offices

**Monitoring Stock**
- Including stationery and other supplies against requirements and inventories, establishing requirements, completing order forms, stock distribution
- Collecting and distributing stationary around the offices

**Data Entry and recording**
- Resulting, checking accuracy and completeness against guidelines or a proforma,

**Operating equipment**
- Office and court equipment e.g., computers, scanners, photocopiers, franking machines, switchboards, messaging equipment, tape, and video recorders etc.

**Handling telephone calls**
- Answering standard enquiries and passing messages to others.

**Arranging meetings**
- Using electronic diaries, booking rooms and accommodation, making travel arrangements.

**Reception of parties to court**
- Preparing rooms for hearings, tribunals, trials, meetings etc.

**Other duties**

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

**Application process**

**Support when applying**

**Salary**:
£20,126

**Additional Information**:
**Working Arrangements & Further Information**

**Flexible working hours**

The Ministry of Justice offers a flexible working system in many offices.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

**Support**
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of g



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