Software Support Specialist
6 months ago
**Pearson Carter are currently working with an established Microsoft Partner based in the U.K. who are looking to recruit a 1st Line Help Desk Support Specialist.**
**My client is offering flexible working, career progression, and opportunities to work across the Microsoft Technology Stack.**
**Responsibilities**:
- Accurately log issues into the Ticketing System.
- Diagnose and troubleshoot basic hardware, software, and system faults.
- Recognising when a call is urgent and escalate accordingly.
**Experience**:
- 1-2 years’ experience in a support environment (1st & 2nd line).
- Administration of Microsoft 365, Exchange and Active Directory.
- Strong Communication Skills
- Desire to learn new technologies and systems.
**Salary**
They are offering a competitive salary of up to £30,00 plus benefits.
**Location**
This role is hybrid in Peterborough
**How to Apply**
Keywords: _Keywords: Microsoft 365, M365, O365, Office 365, Microsoft Teams, One Drive, SharePoint, Support, IT Helpdesk, IT Support, IT Support Supervisor, IT Field Engineer, Cambridgeshire, Peterborough_
**Location**:
Peterborough, UK
**Job Title**:
Software Support Specialist - Hybrid - Peterborough - £30,000
**Salary**:
£25000 - £30000
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