Software Support Specialist

3 weeks ago


Peterborough, United Kingdom Pearson Carter Full time

**Pearson Carter are currently working with an established Microsoft Partner based in the U.K. who are looking to recruit a 1st Line Help Desk Support Specialist.**

**My client is offering flexible working, career progression, and opportunities to work across the Microsoft Technology Stack.**

**Responsibilities**:

- Accurately log issues into the Ticketing System.
- Diagnose and troubleshoot basic hardware, software, and system faults.
- Recognising when a call is urgent and escalate accordingly.

**Experience**:

- 1-2 years’ experience in a support environment (1st & 2nd line).
- Administration of Microsoft 365, Exchange and Active Directory.
- Strong Communication Skills
- Desire to learn new technologies and systems.

**Salary**

They are offering a competitive salary of up to £30,00 plus benefits.

**Location**

This role is hybrid in Peterborough

**How to Apply**

Keywords: _Keywords: Microsoft 365, M365, O365, Office 365, Microsoft Teams, One Drive, SharePoint, Support, IT Helpdesk, IT Support, IT Support Supervisor, IT Field Engineer, Cambridgeshire, Peterborough_

**Location**:
Peterborough, UK

**Job Title**:
Software Support Specialist - Hybrid - Peterborough - £30,000

**Salary**:
£25000 - £30000



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