Head of People

5 months ago


Worthing, United Kingdom Bird & Blend Tea Co. Full time

**Who are Bird & Blend Tea co?**

Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea

Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike’s passion for over 10 years.

From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK.

Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it’s why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it’s what we care about other than great tea that makes us magical.

**The Business Context & Purpose**

Our underlying purpose is to be known and loved as a great place to work, that empowers our people to;
- Deliver awesome experiences that make our customers smile
- Build a community of ambassadors to tell the story and spread the word
- Develop trailblazing products & experiences in our magical world of tea

Our people are at the very heart of our business and creating a magical & rewarding place to work that celebrates individuality & nurtures talent is central to our core mission. We believe that growing our business gives us the opportunity to have a greater impact on more people & communities, and our Head of People & Culture plays a crucial role in realising that ambition. We are looking for a charismatic, energetic, people person, passionate about building a thriving team and bursting with enthusiasm to create a world-leading culture.

Our business has been built & led by the passion of our founders to create a workplace that's brimming with creativity, individuality and talent. Now, we're at a size where we're ready for an experienced Head of People & Culture to take things to the next level and provide the layers of support needed for our expanding workforce.

We currently have around 170 employees over our warehouse, 18 retail locations (7 more coming this year), and central support functions. In the next 2 years we intend to expand the retail network to include a total of 30 stores.

**Why We Need You**
- Bring your vision, experience & enthusiasm to touchpoints across the business, to evolve & bolster our employee experience and value proposition
- Evolve the Bird & Blend employee value proposition (EVP) to help us meet one of our core objectives of being known and loved as a great place to work.
- Ensure compliant, consistent policies, processes and systems to help us face challenges as we grow.
- Continually develop and support the culture of the company to support our core purpose.
- Grow our people and hire the right talent to achieve our company objectives.
- Lead our small People & Culture team directly and work with leaders across the business.

**Core Responsibilities**
- Translate Bird & Blend's goals and objectives into a people strategy that has our core values and mission at its heart. Own the delivery of this strategy alongside managing day to day people operations.
- Work with the Senior Leadership Team to design and evolve our EVP.
- Work with our existing network of communities (such as our People Support, ED&I committee, and our ComuniTEA’s) across the business.
- Understand & evolve the core values, behaviours & ways of working that make our business special, and ensure these are fully integrated & maximised across all we do

**Culture**
- Be a champion of the internal culture of Bird & Blend, looking for opportunities to nurture and develop this in all ways that we can.

**Recruitment**
- Lead and support on an attraction and recruitment strategy across all roles.
- Generate content for and maintain our attractions and recruitment platforms such as Linkedin and our careers page.
- Providing strategic oversight and guidance to hiring managers throughout all phases of the recruitment process as needed, ensuring alignment with organisational objectives and fostering a culture of excellence in talent acquisition.

**Induction**
- Lead on creating an induction process that ensures new team members get the best possible experience landing into the business.

**Performance & Talent Management**
- Lead on performance and talent management to support employee and business growth.
- Audit the performance review cycle, present recommendations and implement agreed changes.

**Payroll, Remuneration & Benefits**
- As the Head of People & Culture, oversee collaboration with the Finance department to guarantee the accurate and efficient collation of data for monthly payroll submission, which is presently outsourced. This entails strategic leadership to ensure precis



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