Receptionist

1 month ago


Kettering, United Kingdom Dryland Medical Centre Full time

**Main Responsibilities of the Post**: To deal with all queries from patients, thier representatives and or visitors at the reception desk or over the telephone The manage general and internal queries The take and route any messages in a clear and accurate manner To deal with patient requests as efficiently as possible in a polite and confidential manner Book, change or cancel appointments Handle requests for Home Visits in line with practice protocol Manage prescription request Take and log fees for private work undertaken by the practice in line with practice policy Maintain the good order of the reception area and other work areas and waiting rooms Ensure daily tasks are completed in a timely and efficient manner Adhere to all practice protocols and policies at all times Support and contribute to personal and team development Undertake additional work that may be reasonably assigned to the post Attend practice meetings and training events Undertake mandatory training in a timely manner Work flexibly when required to help cover staff absences and holidays undertake any other duties commensurate with the post as required by management or the partners The job description is issued as a guidance, it may be changed from time to time to meet new working requirements after discussion between the post holder and the manager


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