Veterinary Receptionist

We have an exciting new opportunity at Easipetcare Kettering for a *MATERNITY COVER* Veterinary Receptionist to come onboard and join our team. We are looking for a dedicated, professional team member, who shows a real passion and positive attitude in every duty they perform. You will be supported by a great team of vets, nurses and support staff. You will receive training by all members of the team, we help and support each other.

As a receptionist, you would be an important part of the team in the practice. You will be front of house, welcoming new and current clients, answering the phones, promoting our Pet Health Club, preparing medications and normal reception duties. You will be performing a variety of duties, such as ensuring the practice maintains high clinical standards, following cleaning protocols and most importantly puppy and kitten cuddles. You will also be helping with reception duties, answering phone calls, preparing medications and greeting our clients into the practice.

This position is for a full time role of 40 hours per week fixed term maternity cover. Shifts are Monday to Friday, with Saturday mornings on a rota basis. Shifts include earlies/lates/weekends and bank holiday cover.

**About you**

**Duties**:

- Greet clients and their pets with a friendly and professional demeanor
- Schedule appointments and manage the appointment calendar
- Collect and update client information in the database
- Assist with filing and organising paperwork
- Process payments for services rendered

**Requirements**:

- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to multitask and prioritise tasks effectively
- Passion for working with animals and their owners

At our veterinary clinic, we provide comprehensive pet care services. As a Veterinary Receptionist, you will play a crucial role in ensuring smooth operations at the front desk. You will be responsible for greeting clients, scheduling appointments, answering inquiries, and providing general information about our services.

Join our team today and contribute to providing exceptional care to our furry friends

**Job Types**: Full-time, Part-time, Temporary contract, Fixed term contract

**Salary**: £10.42 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Kettering: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Veterinary: 1 year (preferred)
- Customer Service: 1 year (required)

Work Location: In person