Front Desk Receptionist
5 months ago
Job description
- **We are currently looking for a dental receptionist to work at our friendly and busy Desborough Dental Practice five days a week, willing to consider a job share**:
- **Monday to Friday 8:15am-5:15pm also flexibility of covering annual leave**:
- **Opportunity to work over our two sites in Desborough and Rothwell.**:
- **This is a very demanding but rewarding role.**:
- **The Team are very friendly and welcoming.**
**ROLE**
- Book appointments
- Take payment
- Answer phone calls
- Take ownership of the daily and weekly tasks to be completed by the reception team
- Ensure patients have completed all their relevant forms and help where needed.
- Help promote patient choice through asking patients to complete and provide information about products, services, promotions, available finance options and oral health products
- Conduct regular system reviews to identify and action issues around debt, open courses, and failed to attends
**YOU**
- Build a strong rapport with patients
- be patient, caring and organised
- Build and nurture great working relationships with the team
- Be actively involved in the smooth running of the practice by working well with others
- Share your knowledge and experiences with team members and undertake any suitable training to enhance your job role
**Responsibility**
- Fill the diary and optimise appointment booking
- Take ownership for all aspects of money management
- Comply with health and safety, policies and procedures
**Patients**
- Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times and accurately update and protect patient information including on the patient electronic database
- Book next appointments before the patient leaves and action reminders including courtesy calls
- Consider each step of the patients journey, making their experience as easy as possible.
- Have empathy and be able to accept feedback and complaints handling.
**Experience**:
- Customer Service
- previous dental reception experience preferable, but training will be given
- Reception experience
**Salary**: £10.42-£11.44 per hour
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Ability to Commute:
- Kettering (required)
Ability to Relocate:
- Kettering: Relocate before starting work (required)
Work Location: In person
-
Front Desk Receptionist
6 months ago
Kettering, United Kingdom Desborough Dental Full timeJob description - **We are currently looking for a dental receptionist to work at our friendly and busy Desborough Dental Practice five days a week, willing to consider a job share**: - **Monday to Friday 8:15am-5:15pm also flexibility of covering annual leave**: - **Opportunity to work over our two sites in Desborough and Rothwell.**: - **This is a very...
-
Veterinary Receptionist
6 months ago
Kettering, United Kingdom Easipetcare Full timeWe have an exciting new opportunity at Easipetcare Kettering for a *MATERNITY COVER* Veterinary Receptionist to come onboard and join our team. We are looking for a dedicated, professional team member, who shows a real passion and positive attitude in every duty they perform. You will be supported by a great team of vets, nurses and support staff. You will...
-
Receptionist
5 months ago
Kettering, United Kingdom Balance Healthclubs Full timeBalance Health Clubs to recruit enthusiastic people to join our team to help manage and organise our front of house facilities. As the first point of call for our members you will ensure the highest levels of customer service and communication at all times. As well as receptionist duties, you will also be involved with membership sales and developing the...
-
Receptionist
5 months ago
Kettering, United Kingdom Balance Healthclubs Full timeBalance Health Clubs to recruit enthusiastic people to join our team to help manage and organise our front of house facilities. As the first point of call for our members you will ensure the highest levels of customer service and communication at all times. As well as receptionist duties, you will also be involved with membership sales and developing the...
-
Receptionist
5 months ago
Kettering, United Kingdom Kettering Leisure Village Full timeBalance Health Clubs to recruit enthusiastic people to join our team to help manage and organise our front of house facilities. As the first point of call for our members you will ensure the highest levels of customer service and communication at all times. As well as receptionist duties, you will also be involved with membership sales and developing the...
-
Receptionist
6 months ago
Kettering, United Kingdom Kettering Leisure Village Full timeBalance Health Clubs looks to recruit enthusiastic people to join our team to help manage and organise our front of house facilities. As the first point of call for our members you will ensure the highest levels of customer service and communication at all times. As well as receptionist duties, you will also be involved with membership sales and developing...
-
Receptionist
7 months ago
Kettering, United Kingdom Dryland Medical Centre Full time**Main Responsibilities of the Post**: To deal with all queries from patients, thier representatives and or visitors at the reception desk or over the telephone The manage general and internal queries The take and route any messages in a clear and accurate manner To deal with patient requests as efficiently as possible in a polite and confidential manner...
-
Receptionist
8 months ago
Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full timeThis is an exciting opportunity to join a well-established team within the main hospital reception area. This role serves patients and visitors by greeting, welcoming and directing them appropriately, together with answering the telephone enquiries both internally and externally. Key skills to include customer focus, professionalism, self-motivation,...
-
Front Office Coordinator
4 days ago
Kettering, Northamptonshire, United Kingdom Portman Dental Care group. Full timeAre you a motivated and compassionate individual looking for a new challenge? We have an exciting opportunity for a Dental Receptionist to join our team at The Old School House Orthodontic Centre in Kettering. With a competitive salary of £25,000 - £30,000 per annum, this role offers a chance to develop your skills and build a rewarding career.About the...
-
Receptionist/clerical Officer
6 months ago
Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full timeThis is an exciting opportunity to join a well-established team within our Warren Hill Outpatients area. This role serves patients and visitors by greeting, welcoming and directing them appropriately, together with answering the telephone enquiries both internally and externally. Booking appointments and outcoming clinics. Key skills to include customer...
-
Clinic Coordinator/receptionist
8 months ago
Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full timeAs a busy, expanding Maxillofacial and Orthodontic unit, we are looking for a dynamic, well organised, proactive individual who's looking for a challenge. This position requires a friendly individual who can work within a busy environment and has a ability to problem solve. The department has recently expanded and offers a range of services. The successful...
-
Reception Supervisor
6 months ago
Kettering, United Kingdom Rushton Hall Hotel and Spa Full timeThis position will support the Reception Manager, lead and support the Front Desk Team, ensuring all SOPs and daily tasks are covered, and all guest enquiries are dealt with in a professional and timely manner. - To lead a team to deliver the day to day operational needs of the hotel reception. - To meet and exceed guest expectations through the consistent...
-
Roaming Security Officer
6 months ago
Kettering, United Kingdom Amberstone Security Full time**Roaming Security Officer - SIA Licence is essential to be considered for the role** **An exciting new career opportunity for Roaming Security Officers in Kettering, working in partnership with one of the largest retail companies, Tesco** ASEL provides integrated security solutions through the provision of technology products and manned guarding...