Commercial Support Co-ordinator
3 weeks ago
At Sponge, we absolutely love our clients. We work with extraordinary global brands to push the boundaries of creativity and design learning solutions that motivate and inspire. The digital world is thriving. It's filled with creativity, innovation, endless opportunity, and is constantly evolving. We want to be at the forefront of that change, and work to meet and shape the next generation of learning that solves real business challenges.
So, would people describe you as super organised? Are you as passionate about client experience as we are? Are you enthusiastic, driven, ambitious and ready to get stuck into working with a high-performing Sales/Commercial team? If you answered yes to all three, then you could be the one we are looking for.
**So, what is Commercial Support at Sponge?**
Sales Operations is at the heart of everything that happens in our Sales team. Excuse the cliché but trust us when we say no two days are the same in the world of Sales Operations at Sponge. We build, develop and manage all aspects of the bid and sales processes with tools and platforms that support each client interaction from first contact through to happy customer advocates.
But they can't do this alone. Sales Operations are an integral part of our customer journey and work alongside our Marketing, Sales, Creative, and Finance teams to make sure Sponge continues to deliver high value learning solutions for our clients.
**We need people who will**:
- Work collaboratively to add value to the client experience in various administrative tasks both internally and externally
- Use their keen eye for detail to process sales orders through the sales cycle
- Effectively plan and priorities their workload to enable the Sales team to achieve their monthly targets
- Thrive in a fast-paced environment and stay three steps ahead to proactively support our Sales team
- Establish regular communications with our global clients
**We need people who can demonstrate**:
- Experience in a similar role for at least two years
- An ability to problem solve in a busy environment
- An organised approach to planning and delivering against tight deadlines
- Confident IT skills in Office 365
- Strong people skills to work with both internal and external clients
- A drive and ambition to succeed
**What we will give you**:
Our Commercial Support is crucial to the work we do at Sponge, so what would you get in return for joining the team? You would have the opportunity to work for a forward-thinking company focused on success, well-being, and career development. The opportunity to work with and learn from a team of exceptionally talented people whilst working in a supportive and hugely collaborative environment.
- A competitive salary - our priority is to find the right person
- Flexible working hours and the opportunity to work from home some of the week
- Pension Scheme
- Income protection and life assurance
- 5 weeks holiday plus bank holidays
- Your birthday off
- A fabulous health cash plan
**Location**
Our new headquarters is in the Bristol area (The Paintworks). We offer a mix of home and office working because we believe both are necessary for a high performing team. We know you need some time to concentrate and avoid constant commuting, so homeworking is essential, but we also feel face-to-face time is important too.
We work in a Hybrid way with ideally 3 days per week in the office and the rest of the week worked remotely. We offer flexible working options also to help find the right work-life balance for you.
We currently have main offices in the UK in Bristol, Plymouth, Glasgow, and in Europe in Berlin and Brussels.
**Be you, with us**
At Sponge, we are all different. And that's what makes us great We hire talented people with different and diverse backgrounds, stories, and perspectives not just because it's the right thing to do, but because it makes us stronger.
We are actively working and committed to increasing diversity in our teams and management positions. It's our ambition to create an inclusive environment where we can **all **be ourselves together.
**What's next?**
If this sounds like you, then you're on your way to joining a forward-thinking industry leader and a team of like-minded, exceptionally talented people. Simply send us your CV, and we will be in touch.
**We can't wait to hear from you
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