Sales Co- Ordinator

4 weeks ago

Bristol, United Kingdom Jointing Tech Full time

Jointing Tech is a highly regarded business established in 1988. We have sites all over the country supplying high and medium voltage components for major infrastructure projects. Our success is based on building long term client relationships, technical know-how and excellent service delivery through the development of our staff. You will enjoy a structured induction training programme to get you up and running, as well as ongoing training throughout your time with us to develop your skills and experience.

**Area of Responsibility**:
The internal sales co-ordinator is responsible for maximising sales revenue from sales enquiries into the branch, as well as maintaining and developing relationships and revenue with existing client accounts.

**Duties & Responsibilities**:

- To carry out any reasonable duties as requested by the Commercial Manager.
- To answer promptly any telephone calls received by the sales office.
- To promptly follow up any enquiries received.
- To provide a timely and efficient service to the company’s clients with regard to any provision of pricing, stock and delivery information or product support.
- To ensure that all relevant customer and sales information is recorded quickly and accurately on the CRM & Sales Software.
- To work closely with external sales team with regard to quotations received and subsequent result of follow-ups.
- To work in a clear, accurate and controlled way with regard to their own work stations and the sales office environment in general.
- To ensure that any orders placed on the system are accurate in content and to record any special requirements required by the client with regard to delivery times/locations etc, and inform the relevant warehouse personnel.
- To liaise with other branch operations with regard to supply and allocation of stock products to best meet the needs of the client.
- To identify and quickly act upon commercial opportunities and market intelligence, engaging with Ops Manager and external sales team, and escalating to the SD & MD where necessary.
- To attend any training courses that are deemed necessary by management to further the sales opportunities of the company or to further their own personal development.

**Skills/Knowledge/Experience**:

- Strong organizational and planning skills
- Problem solving skills / solutions-oriented skills
- Excellent Interpersonal skills and ability to influence at all levels
- Identifies and anticipates customer needs and exceeds expectations.
- Takes accountability for decisions and impact on others.
- Ability to work as a team and under own initiative.
- Excellent oral and written communication skills
- A good standard of education, including Maths and English GCSE
- A good level of IT competency in MS Word, Excel & Powerpoint

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