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Training Administrator

1 month ago

Totnes, United Kingdom Talk Action Full time

Job description

Talk Action is a community development and training organisation which helps bring brilliant causes to life.

We’re a values-led organisation and a leader in supporting charities, public sector bodies, community groups and social enterprises to maximise their capacity and achieve their development goals through training and project support.

**The Role**

We’re looking for an experienced administrator to be based at our office on the beautiful Dartington estate. The Training administrator will manage and promote our online training programme. Courses are currently via Zoom but some may return to face-to-face in Plymouth, London & Edinburgh. Travel may be involved for first few courses.

Tasks are admin based and some repetitive work is involved. There will be training & supervision on all aspects of the role. You’ll be working with one other person (Jonathan - Founder of Talk action) but some days he will be out of office delivering projects. Although based in a shared space, as other tenants are also part-time, there may be some days you’re working alone.

**Tasks**
- Plan annual training programme dates and books trainers
- Reply to course enquiries, enter course booking into spreadsheet and send relevant pre-course info
- Entering course information onto free online listings & social media
- Deal with course enquiries
- Manage mailing lists (adding and removing subscribers)
- Supply tech support to online courses (Zoom training & support given). 1 - 2 days per month (9.30am - 3.15pm)
- Input accounts and receipts (entering expenses & income into a spreadsheet)

**Person specification**
- Essential Skills and Experience_
- Attention to detail - to complete repetitive tasks systematically
- Self-motivated and solution focussed
- Comfortable working alone as well as in shared office
- Desirable skills_
- Passion for social issues
- Interest in marketing projects and programmes of training
- Experience organising training courses or events

Further development of role - You will have the opportunity to develop new courses, recruit new trainers and explore new marketing avenues (CRM, paid social media ads and new online networks)
- We will also interview those people with less experience but that show enthusiasm and potential._

**We offer**

A friendly working environment and experience of dealing with a wide range of interesting people at our online training days. You will be able to contribute to the development and future of a successful social enterprise and have flexible working conditions. Parking available and public transport nearby.

**Hours & Location**
- Office based role (not hybrid or remote) on Dartington Estate, Devon
- 3 x days per week: Tues - Thurs (with potential for increased days)
- Child/carer friendly hours available
- We are also happy to discuss unpaid leave during school holidays

**Salary**
- £26k - £28k (pro-rata)
- Profit share & Bonuses
- Statutory holiday & sick pay

**Applications**: Please include your preference for interview day or if available both days

**Interview days**: 27th & 28th July 2023

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