Contact Centre Customer Service Officer
2 weeks ago
**About The Service**
Rent Smart Wales is a service within Cardiff Council, in place to administer the requirements of Part 1 of the Housing (Wales) Act 2014, which regulates private rented sector housing in Wales by requiring landlords to register and either become licensed themselves or instruct a licensed agent to undertake letting and property management tasks. The service was established in November 2015. Rent Smart Wales benefits from web based systems designed with the customer in mind, contact centre telephone technology, partnership arrangements with the 22 authorities across Wales and is being supported by a comprehensive marketing campaign being led by Welsh Government.
**About the job**
**What We Are Looking For From You**
**Additional information**
Job Reference: RES01090
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