Sales Administrator

6 months ago


Bury St Edmunds, United Kingdom EMG Motor Group Full time

Job description

A little about you

As a Sales Administrator, you will play a very important role in achieving our organisational goals. With great attention to detail and an eye for accuracy, a Sales Administrator will be able to provide exceptional administration support to the sales team to help them exceed their objectives. Putting customer needs at the heart of everything they do, the Sales Administrator will focus on delivering complete customer satisfaction in an organised manner.

You will have the drive and determination to succeed in a demanding environment. To qualify for this position you will have been able to demonstrate your ability to process administration tasks efficiently, accurately and on time.

We are happy to discuss hours to suit both you and ourselves.

What we need

Deliver complete customer satisfaction.
Work as a full member of the Admin team.
Ensure the complete accuracy of all administration duties to ensure the customer is delivered to ‘right first time’ and to avoid any unnecessary delays.
Be respectful and courteous to all colleagues.
Provide general support to the Sales team, keeping them informed of customer order status if requires and any issues that may arise relating to their sales.
Comply with EMG’s process and standards

Liaise with Sales team and complete sales invoicing, ensuring all costs are included.
Complete all pre-delivery related administration (e.g. vehicle registration, insurance, road tax)
Manage the stock management system, reporting any technical problems as necessary.
Keep stock list records complete and up to date for new, used and fleet cars as appropriate.
Liaise with the Sales Manager and ensure correct authorisation of registering new vehicles.
Provide appropriate data input for customer database management purposes.
Attend all relevant training that is requested of you.
Maintain and update effective transaction records.
Deliver your goals.

Ensure that all vehicle ordering is accurate and made within the given timeframes.
Allocate registration numbers and taxation for vehicles correctly.
Ensure that all work is carried out in an organised manner and plan and priorities tasks effectively.
You’re Skills.

Relevant experience in an automotive environment, although full training will be provided.
Be able to interact and communicate effectively with others.
Work efficiently under pressure.
High degree of accuracy, attention to detail, organisation and be able to prioritise work effectively.
Good working knowledge of Microsoft Office.
A little about us

EMG Motor Group is a local Company based in Bury St Edmunds with 12 Dealerships across East Anglia, employing over 200 employees. We are Main Dealers for Kia, Mazda, MG and Nissan; we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres.

We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success. If you would like to join our team then please make contact with us.

**Job Types**: Full-time, Permanent

Schedule:
Monday to Friday
No weekends

**Experience**:
Sales Administration: 1 year (preferred)
Administration: 1 year (preferred)

Work Location: In person


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