1st Line Support

4 days ago


London, United Kingdom Proactive Appointments Full time

**
1st Line Support - 6 Month FTC - Hybrid Working
Our banking client is urgently looking for a 1st Line Support Analyst to join their team on an initial 6 Month Fixed-Term Contract, with a view to go permanent. You will have a at least 1 years’ experience and be keen, eager to learn The role will involveboth on-site and remote working - a 50/50 model.

You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension, private medical, income protection, life assurance, remote working and further perks

**1st Line Support - Key Skills:
- Desktop Support for all clients running Windows 10, Microsoft Office 2016, Microsoft Outlook 2016, IBM iSeries Connectivity
- Windows Server Administration -Active Directory. Requesting new user creation, password resets etc.
- Logging tickets using Helix - assigning to correct teams when necessary
- Providing support for Dealing Room Systems including, Bloomberg, Reuters Eikon & BT Netrix Dealerboards
- Ensuring organisation of the network cable patch management
- Understanding the network switch administration
- Support for Video Conferencing, Presentations and Mobile devices
- Responsible for ensuring the smooth running of all day to day Facility requirements
- To abide by all IT security guidelines in place Confidential
- Essential to ensure all IT and Facilities procedures are Maintained/Created to optimise daily operations

**1st Line Support - 6 Month FTC - Hybrid Working
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation


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