1st Line IT Support Engineer
3 days ago
**1st Line IT Support Engineer - IT Technician. £28k + Benefits Package. South London, Permanent. T6/MN/18209.**
Leading Public School (fee charging) educational provider is seeking to secure a 1st Line IT Support Engineer. During School Term Time the role will be based onsite Monday to Friday - during the holiday period the role can be home based. The role will sit withinan existing team of x2 IT Engineers.
**Role**:
- Providing 1st Line Support to users.
- Provide IT support to teaching staff & students covering - smart boards, projectors, printers, audio & visual devices etc.
- Installation & maintenance of IT & Telecommunications equipment.
- Imaging of workstations & laptops.
- Set up of Mobile devices.
- Support work is conducted in accordance with the School’s Procedures & Health and Safety policy.
- Undertake and participate in all training activities.
**Technical Skills & Experience Required**:
- Microsoft Windows Operating Systems 10/11.
- Handheld devices - smart phones including iPhone, iPad & Android support.
- Microsoft Office (2016 / 2019).
- InTune MDM.
- IP Telephone System.
- Network printers.
- Antivirus & Anti-Spam technologies.
- Symantec Backup Exec or equivalent.
- Acronis Image Backup or equivalent.
- Smart Notebook Software or equivalent.
- Ability to plan, organize, manage and prioritise own workload.
- Strong interpersonal skills - ability to work with a wide range of stakeholders, including Teachers,
- Support Staff & Contractors.
- Self-Starter, enthusiastic, motivated & target orientated.
- Attention to detail.
**Desirable Experience**:
- Adobe CS5 suite.
- Apple, MAC.
- Administering and maintaining, LAN & Wireless Network & Firewall.
**Benefits Package**:
25 Days Annual Leave + public holidays - Annual leave must be taken during the school holiday periods / Pension Scheme / Subsidised Private Health Care Scheme / Child Care Voucher Scheme
Free School Lunches - during term-time / Training Opportunities.
**Keywords**: 1st Line IT Support, IT Support Technician, IT Technician, IT Support, 1st Line IT Engineer, 2nd line Support, IT Engineer, Windows, 1st Line IT Support, South London, South West London. T6/MN/18209.
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